Hotel and restaurant management software providers eZee Technosys have allied up with customer experience management start-up Repup
Online PR News – 31-August-2017 – Surat,Gujarat – Hospitality solutions providers eZee Technosys with Repup as partners; have integrated their systems for hoteliers to get a reputation management engine with eZee’s PMS.
eZee Absolute- the cloud based hotel PMS is now integrated with Repup’s online reputation management software. This interface will help hoteliers using eZee’s PMS to be able to identify social profiles of their guests and connect with them on various platforms. Additionally, the integration assists hoteliers with simpler workflow management within a single system, ranging from hotel operations to interacting with guests in order to nourish their online image.
Thus, it becomes easier for accommodation providers to track guests’ sentiments, know how guests felt staying at property. Eventually, leading to increase likelihood of guests’ return by growing engagement on digital platforms where they share travel and stay experiences.
eZee’s CTO Harshdeep expresses fulfillment, “Helping hotels engage with guests is what we have been focusing on since long. In order for hotelier to have a centralized management on maximum aspects of hotel business management, we expand our systems and tailor them to the needs of hoteliers. With this interface our users get a quicker way to focus on digital image, which matter the most when it comes to acquire bookings.”
“To provide an extraordinary guest experience management solution to hospitality industry, it was imperative for us to integrate with this widely used hotel PMS. This alliance with eZee enables both of us to deliver enhanced customer experience. I am sure the partnership would lead us to innovate how hotels can keep a check on their online image right through hotel software.” Said Vineet, co-founder of Repup.
To the advantage of hoteliers in industry, the interface allows them to combine data of their guests from eZee’s PMS to Repup’s system and interact with them on various travel sites and OTAs including responding to reviews and mentions written for them. Upcoming interface updates shall include more utilities for hoteliers to perform online reputation management while efficiently managing hotel operations to provide best of their services.
Repup is rapidly growing Customer Experience Management start-up in India. They provide intuitive solutions for online reputation management, surveys, area surveillance, direct bookings and more. Repup is the authorized review collection partner of TripAdvisor. Browse to Repup’s website for more details.
About eZee Technosys
eZee Technosys is one of the few complete hospitality IT solutions providers in the world. Offering solutions that cover hotel management, booking management, online room distribution, restaurant management, guest feedback and hotel mobile apps. eZee offers on-premise along with cloud based solutions as well as mobile applications for eZee solutions. Founded in 2005, eZee Technosys today serves more than 6000 clients in more than 140 countries across the globe. Visit eZee’s corporate website for more.