Delray Beach Call Center Wins Two Prestigious Industry Awards
08/24/2017

Call 4 Health was just named recipient of two prestigious industry awards, ‘National Award of Distinction,’ and ‘National Award of Excellence by ATSI.

Online PR News – 24-August-2017 – Delray Beach, FL – Call 4 Health, the leading medical call center and nurse triage service with locations in Delray Beach, Florida and Linthicum Heights, Maryland, was just named recipient of two prestigious industry awards, ‘National Award of Distinction,’ and ‘National Award of Excellence,’ both by the Association of TeleServices International (ATSI), at its recent annual convention held in Chicago. rnrnThe ‘Award of Distinction’ focuses on longer, more involved call-handling techniques. Agents are judged on their ability to follow critical protocols, while also offering callers a personal, human connection. rnrnThe ‘Award of Excellence,’ which was given to Call 4 Health for the third consecutive year, is based on an overall standard of service that is unsurpassed in the industry. ‘Mystery callers’ are employed to gauge all aspects of a callers’ experience. rnrnBoth awards were evaluated by an independent panel of judges.rnrn“Receiving this award from our peers truly is humbling,” said Call 4 Health President + CEO, Joseph Pores. “Our team strives every day to offer the most positive experience to our callers, and it’s really rewarding to see the industry acknowledge them for their superior expertise.”rnrnCall 4 Health uses state-of-the-art technological initiatives to process up to 30,000 calls daily for 1,253 clients, creating a solution to the demand put on large health systems and hospitals. Call 4 Health serves clients nationwide in almost every state, with 80 percent of its clients being hospitals and healthcare systems, and the remaining 20 percent in homecare, hospice and pharmaceuticals. rnrnFor more information, please visit www.Call4Health.com.rnrnAbout Call 4 HealthrnCall 4 Health is a leading medical call center and nurse triage service with a genuine understanding of the patient’s perspective. Delivering compassionate commitment with quality medical solutions to our clients since 1997, Call 4 Health has a keen understanding of what it is like to face trauma and has developed a system to seamlessly balance professionalism with compassion. Our altruistic approach places patients and their families first by using state-of-the-art technological initiatives to process up to 2,500 calls simultaneously. Call 4 Health is always ready with real solutions consistent with the needs of both the client and the patient.