Car Complaints to NHTSA Doubled From Recent Years Hitting More Than 64,000 for 2010
01/06/2011

The National Highway Traffic Safety Administration received one of the highest yearly volumes of car complaints for 2010. The top two automakers with the most complaints included Toyota and Nissan.

Online PR News – 06-January-2011 – – DETROIT, M.I. – Car complaints have been pouring in all year to the National Highway Traffic Safety Administration (NHTSA). The number totaled more than 64,000 complaints from Jan. 1 to Dec. 14. If the duplicates or inconsistent complaints are removed, there were still more than 40,000 problems that were reported by owners across the country.
The Los Angeles Times believes what caused the increase was Toyota’s high-profile recalls. With the spotlight on Toyota and its problematic vehicles, other owners were making sure to tell NHTSA about any problem they were having.
"People are now more aware that there is an agency called NHTSA and that you can complain to it. Complaints are a good thing," said Clarence Ditlow, Executive Director of the Center for Auto Safety, in a press release.
The top two automakers to receive the most car complaints included Toyota Motor Corp. and Nissan Motor Co. Detroit MI owners have seen the Toyota recalls here at MI Auto Times for months with the most recent affecting the Avalon, Highlander (non-Hybrid) and different Lexus models like the RX330.
[Rewind: Detroit MI Toyota Drivers Warned of Toyota Recall with 740,000 U.S. Vehicles Affected]
Per 100,000 vehicles, Toyota received 87 complaints this year from its earlier year ratio of only 37 complaints to 100K Toyotas sold.
Nissan’s ratio wasn’t much better with 62 complaints per 100,000 vehicles sold. One of the biggest recalls this year for Nissan was its nationwide recall of 2008-09 Cubes. The vehicles affected were not in compliance with the Federal Motor Vehicle Safety Standard requirement No. 301. It was causing the vehicle to rotate after a rear-end collision and fuel leakage to be over the allowable limits.
[Recall: Nissan Cube MI Drivers: Nationwide Recall Totaling 46,000]
NHTSA Spokesman Eric Boltan urges drivers who are experiencing any problems with a vehicle to file a car complaint, either online at http://www.nhtsa.gov or through the agency's auto safety hotline at (888) 327-4236.
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