London based company Oxygen IT introduce new service to counteract the tarnished reputation within the city's computer repairs industry.
Online PR News – 07-October-2009 – – Oxygen IT, a Bethnal Green and Fulham based computer repairs company, have launched a trust-boosting service for customers in a response to the recent bad publicity that has blighted the local industry. A large proportion of the company's revenue comes from clients wanting their Laptop Repair London based; but after scandal involving stolen files, over charging and misdiagnosis from other repair companies in the area, clientele are wary.
The laptop repair London customers can expect from Oxygen IT include an advance flat fee quote and three month warrantee for both PC and Mac when it comes to hardware repairs and software diagnosis. This is more than most companies are offering their customers, and could be a way of regaining the trust of Londoners wanting a more secure service from computer and laptop repair specialists. The company also offer free collection within 6 miles of both their premises. For customers outside this area there is a courier service available for a flat fee of £20 to cover collection and delivery.
The move is described by Tushar Patel, Director at Oxygen IT, as "A way to build trust in local companies again. Fifty per cent of our clientele are repeat customers, and it important that we offer repairs services that give existing and new customers peace of mind with an upfront flat fee quote." This prevents concern over customers being charged for repairs that aren't necessary and builds a sense of trust between the company and the client.
For more information about the services on offer from Oxygen IT email Tushar@oxygenit.com or visit http://www.oxygenit.com/contact_us.aspx. Alternatively, you can discuss your needs directly by giving one of the team a call on 02070787538.