Pulse of the City News Honors First-time Winners for Outstanding Customer Service
12/14/2016

Among Pulse of the City News’ most recent customer satisfaction honorees have all achieved the highest possible rating of 5 stars.

Online PR News – 14-December-2016 – Lapeer, Michigan – Among the most recent winners of the prestigious Pulse of the City News Customer Satisfaction Award are four businesses that have earned their first Pulse Award by receiving the highest possible customer satisfaction rating of 5 stars.

In affiliation with The Stirling Center for Excellence, Pulse of the City researches building and construction companies to identify those companies that provide more than just great design and construction services, but also a great customer experience. Pulse’s research team accepts public and industry nominations and also scours multiple sources, including online customer reviews, blogs, websites, awards and more to put together a balanced and objective rating for each company. The Customer Satisfaction Award is reserved for those earning the highest ratings of 4 or 5 stars.

A to Z Construction (DBA Roof Repair Solutions) of Houston, Texas, (www.roofrepairsolutions.net) earned its first Pulse Award in 2016. The family-owned company has been serving the metropolitan Houston area with roofing repair services, bringing 20 years of experience in the industry. Services include replacing and matching missing shingles, installing solar attic fans, replacing or re-nailing eave flashing, installing ridge exhaust vents, removing skylights, repairing chimney flashing and much more. For more information, visit the company’s Star Page at https://www.pulseofthecitynews.com/company-details/44u2t24413/A-To-Z-Construction/Houston/TX.

Nova West Solar of Fresno, Calif., (www.novawestsolar.com) is also a first-time, 5-star Pulse Award winner. Nova West Solar is a locally owned and operated company, providing everything residential and commercial clients need to go solar. The company’s in-house design and engineering team works closely to custom design each solar project based on electrical usage and the architecture of the home or building. By supplying everything from in-house, Nova West Solar can provide quick turnarounds and money savings for its clients. For more information, visit the company’s Star Page at https://www.pulseofthecitynews.com/company-details/34v2y25403/Nova-West-Solar/Fresno/CA.

Turn-key Technologies, Inc. of Sayreville, N.J., (www.turn-keytechnologies.com) is another 5-star Pulse Award winner. Incorporated in 1991, Turn-key Technologies has been a leader in wired and wireless networking, security and services for 25 years. Specializing in the design and installation of wireless communications networks, wired infrastructure design and implementation, security, network peripherals and more, TTI is dedicated to helping clients choose the right solutions partner. TTI maintains a large technical staff of both bench and field technicians to support its customers and provide the best possible service 24/7. Visit the company’s Star Page at https://www.pulseofthecitynews.com/company-details/3423u2a4x263/TURN-KEY-TECHNOLOGIES-INC/SAYREVILLE/NJ.

Economic Roofing Company of Columbia, Md., (www.economicroofing.com) is also a first-time, 5-star Pulse Award winner. Founded in 1972, Economic Roofing has serviced more than 30,000 homes in the Baltimore, Washington, D.C. metropolitan area. Services offered include residential roof installations, inspections and certifications as well as other exterior services such as siding, gutters, skylights and windows. Economic Roofing continues to provide thousands of homeowners each year with the peace of mind that comes with knowing their roofing job has been done by one of the oldest and most respected roofing contractors in the region. Visit the company’s Star Page at https://www.pulseofthecitynews.com/company-details/b4v2z23413/Economic-Roofing-Company/Jessup/MD.

What sets the Pulse Award apart is the research behind it. Pulse uses a database of performance information that has been compiled on an ongoing basis since 2009. By determining an annual rating for companies, there is a stability that tells the whole story, not just what the company did last week, and also avoids succumbing to unfounded negative commentary that may be featured prominently in other rating systems.

Frank Andrews, Founder of The Stirling Center, says, “We are especially happy to find those elite companies that repeatedly maintain top-flight customer satisfaction scores in our research and review systems. They are shining examples of the great contribution that leading small businesses make to the quality of our lives and communities, and we salute them!”

If you are hiring for a project and wish to verify whether the candidates earned the Pulse Award, search for that information at www.pulseofthecitynews.com/search.php.

About Pulse of the City News and The Stirling Center
The leaders behind Pulse of the City News and The Stirling Center have a lifetime of experience in the real estate, building and construction fields in news and publishing. Pulse of the City News, rooted in the building and construction industry, has teamed with The Stirling Center to bring the benefits of the “customer experience” perspective to the industry. The two firms are dedicated to recognizing building and construction companies and individuals that successfully embrace the combination of quality product and exemplary customer service, and providing services to them and others aspiring to embrace both objectives.

The Stirling Center provides “customer-first” learning resources, including articles, courses, and training tools and materials on customer-oriented performance.

Pulse of the City News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9500 or go online to www.pulseofthecitynews.com.