City Beat News (CBN) has announced the latest winners of its prestigious Spectrum Award for Excellence in Customer Satisfaction, some of which are receiving their first award from CBN.
In partnership with The Stirling Center for Excellence, CBN recognizes these companies for providing an outstanding customer experience and honors them with the Spectrum Award. Winners are based on CBN’s independent, proprietary research and evaluation system, which identifies businesses with a track record of top-flight customer service and customer satisfaction. The rating system combines data collected from nominations, online and other customer reviews, surveys, blogs, social networks, business-rating services, and other honors and accolades — all of which express the voice of the customer.
Wyomissing Hair Studio of Wyomissing, Pa., (www.wyomissinghairstudio.com) received its first Spectrum Award in 2016. Wyomissing Hair Studio has a diverse team of passionate hair architects providing exceptional service while building lasting relationships. The studio believes that clients receive the greatest value when the stylist is both an artist and a professional, who is a creative, skilled craftsman as well as a problem solver. For more information, visit the studio’s Star Page at https://awards.citybeatnews.com/WYOMISSING-HAIR-STUDIO-WYOMISSING-PA.
The Olive Oil Café in San Diego, Calif., (www.facebook.com/OliveOilCafeSDSU) is another first-time Spectrum Award winner. With two locations, including its newest on the campus of San Diego State University, the Olive Oil Café offers delicious sandwiches, daily soups and salads, as well as desserts. The café also caters and is featured as several farmers’ markets around the county. Visit the café’s Star Page at https://awards.citybeatnews.com/Olive-Oil-Cafe-San-Diego-CA-1.
The Harlot of Venice, Calif., (www.harlotsalon.com) earned its second straight Spectrum Award this year. The Harlot is a full-service salon that is home to some of the best hair stylists in Los Angeles. The salon offers men’s and women’s haircuts, hair coloring, color correction, highlights, hair extensions, balayage, blow dry’s, Brazilian blowouts, deep conditioning, hair styling and makeup. The Harlot is more than just a hair salon, though — it’s an experience with champagne, cupcakes and a laid-back atmosphere. Visit the salon’s Star Page at https://awards.citybeatnews.com/starpage/view/133168.
The Exit Light Company, Inc. in Vista, Calif., (www.exitlightco.com) is also a two-time Spectrum Award winner. The company provides design, engineering, installation, testing and maintenance of indoor and outdoor lighting, specializing in exit signs and emergency lighting products and accessories for commercial, industrial, government and residential buildings. In addition, it also offers energy-saving products such as occupancy sensors, timers and lighting controls. Visit the company’s Star Page at https://awards.citybeatnews.com/EXIT-LIGHT-CO-INC-THE-VISTA-CA.
Dentistry for the Entire Family in Fridley, Minn., (www.dentistryfortheentirefamily.com) received its second Spectrum Award in 2016. The team provides pain-free, preventive, restorative, therapeutic and cosmetic dental procedures for the whole family. The practice “caters to cowards” with amenities such as private treatment rooms, pain-free analgesia, oral sedation, digital X-rays, “dentist noise” cancelling headsets, ceiling-mounted televisions with cable, and neck and back pillows and heated blankets. For more information, visit the practice’s Star Page at https://awards.citybeatnews.com/DENTISTRY-FOR-THE-ENTIRE-FAMILY-FRIDLEY-MN.
Shear Tranquility Salon & Day Spa in Sebastian, Fla., (www.sheartranquility.com) received its second Spectrum Award in 2016. Since 2007, Owner and Master Hair Stylist Gloria Murdock and the team at Shear Tranquility have been providing salon and day spa services, including hair, nail, skin care and massage therapy services. Visit the salon’s Star Page at https://awards.citybeatnews.com/SHEAR-TRANQUILITY-SALON-DAY-SPA-SEBASTIAN-FL.
Spectrum winners are announced on www.citybeatnews.com and elsewhere for the benefit of consumers and businesses, both of which want unbiased research regarding customer service. “Each and every year there is one rating posted just for you, the consumer, to help you find who has rated among the best,” says CBN Editor Jamie Rawcliffe. “The Spectrum Award winners have earned our highest ratings and are posted on our website with their own Star Page highlighting further information.” Check www.CityBeatNews.com to verify if a company has earned CBN’s independently researched Spectrum Award.
“The Stirling Center is pleased to have City Beat News join it in the goal of researching, recognizing and promoting superior customer service,” says Frank Andrews, Executive Director of The Stirling Center for Excellence. “It is right in line with our mission of providing services and resources to companies who place an emphasis on providing an outstanding customer experience.”
About City Beat News and The Stirling Center
The Stirling Center includes a learning and resource center with courses, team training and support, executive coaching, articles, and case studies focused on excellence. Its objective is to enable and encourage excellence across many fields, wherever it can. The Stirling Center, www.stirlingcenter.org, recognizes service excellence in both commercial businesses such as those served by City Beat News and Pulse of the City News, and its “life” and “public service” divisions.
City Beat News and The Stirling Center are located in Lapeer, Michigan. For more information, call 866-732-9800 or go online to www.citybeatnews.com.