Melwood joins a growing number of cleaning organizations certified to the ISSA Cleaning Industry Management Standard (CIMS) and CIMS-Green Building (GB)
Online PR News – 11-November-2016 – Upper Marlboro, Maryland – Cari DeSantis, President & CEO of Melwood, announced today that Melwood achieved the coveted ISSA Cleaning Industry Management Standard (CIMS) and CIMS-Green Building (GB) certifications. ISSA is the international cleaning industry association that accredits businesses and organizations providing custodial and janitorial services worldwide, certifying adherence to industry standards and excellence in customer service. Melwood, a nonprofit agency that employs hundreds of individuals with differing abilities, provides custodial services for dozens of federal agencies and military installations in the Greater Washington DC Metro Area and the State of Maryland.
Compliance with the ISSA CIMS and CIMS-Green Building standards demonstrate that a cleaning organization has the systems in place to deliver consistent, professional services designed to meet customer needs and expectations and is prepared to deliver a comprehensive green cleaning program based on LEED EB: O&M green cleaning criteria. CIMS and CIMS-GB certification are required in many cleaning service bid specifications as customers look for an effective way to identify high-quality providers committed to customer satisfaction.
“CIMS and CIMS-GB certification make it easier for customers to find contractors like Melwood that understand the value of clean as providing a safe and healthy environment for their employees. These certifications demonstrate to our customers that Melwood is well equipped and capable of delivering excellent, professional services now and into the future,” said Cari DeSantis, president and CEO of Melwood. “We are honored to have earned these certifications and proud of our staff’s dedication to excellence.”
Independent, accredited assessors verify that CIMS and CIMS-GB certified firms meet the industry standard for:
• Quality systems
• Service delivery
• Human resources
• Health, safety, and environmental stewardship
• Management commitment
• Green Building
Recently, CIMS-GB became a direct compliance option to meet the green cleaning policy prerequisite of Version 4 of the U.S. Green Building Council (USGBC) revised Leadership in Energy and Environmental Design for Existing Buildings: Operations and Maintenance (LEED EB: O&M) rating system.
“CIMS-GB certified organizations are subject to a rigorous third-party assessment, which provides end customers with assurance that their cleaning service provider is committed to effective management and customer satisfaction and is prepared to partner with them in the LEED certification process,” says DeSantis. “These certifications are a testament to the hard work done each day by our employees.”
For more information about CIMS and CIMS-GB certification, visit issa.com/standard.
Melwood is a nonprofit organization that advocates for and empowers people of differing abilities to transform their own lives through unique opportunities to work and play in the community. Melwood envisions a world where people with differing abilities are fully included. Using an innovative and effective social entrepreneurial model, Melwood offers job training, employment, life skill improvement, community support and recreation opportunities to more
than 2050 people each year in the Washington DC metropolitan area and the State of Maryland. Melwood operates a training program graduating approximately 100 workers with differing abilities each year and employs more than 1,600 workers, including over 900 with differing abilities. For more information visit www.melwood.org.
About CIMS and CIMS-GB:
The ISSA Cleaning Industry Management Standard (CIMS) and CIMS-Green Building (CIMS-GB) set forth a management framework designed to assist building service contractors and in-house cleaning departments to develop and maintain quality, customer-focused organizations, capable of delivering a comprehensive green cleaning program based on LEED EB: O&M green cleaning criteria.
The leading trade association for the cleaning industry worldwide, ISSA has a membership that includes more than 7,000 distributor, manufacturer, manufacturer representative, building service contractor, in-house service provider, and associate service members. ISSA helps increase members’ professionalism and success by offering business tools, educational products, industry standards, publications, and legislative and regulatory services that specifically focus on the professional cleaning industry. The association is headquartered in Northbrook, IL, USA, with regional offices in Amsterdam, Netherlands; Leicester, United Kingdom; Mexico City, Mexico; and Shanghai, China.
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