Protouch gets a hat trick at Retail Systems Awards.

Protouch, the UK’s leading supplier of touch screens and kiosks, has won its third consecutive Retail Systems Award.

Online PR News – 07-November-2010 – – Protouch , the UK’s leading supplier of touch screens and kiosks , has won its third consecutive Retail Systems Award.

Previously scooping awards in both 2008 and 2009 for best use of technology and EPoS innovation of the year, this year Protouch was awarded best use of technology in the hospitality and leisure sector.

They received the award in partnership with XN Leisure and Aberdeen Sports Village Leisure Centre for their ‘Virtual Receptionist’ kiosk solution during the awards ceremony held at Grosvenor House Hotel in London’s Park Lane on 28 October 2010.

“The award went to a project that is helping a company to control costs, increase profitability and efficiency while at the same time increasing the standard and quality of service,” announced the Retail Systems judges.

The 2010 judging panel included: Luke Phillips, Head of Information Systems, Kurt Geiger; Sharon Peters, Programme Manager at Retail Systems, Marks & Spencer; Hayley Meenan-Wilkin, Head of Web Operations,; and Scott Thompson, Editor for Retail Systems.

Now into its fifth year, the Awards look to recognise excellence and innovation in the field of information technology within the UK retail sector.

The ‘Virtual Receptionist’ automated the whole booking, ticketing and payment process for Aberdeen Sports Village and is now used by 80 per cent of its members.

It has leveraged Aberdeen Sports Village resources by turning receptionist staff into Customer Service Ambassadors and has greatly enhanced customer experience by increasing the speed of transactions and efficiency with which customers can now check in and make bookings.

Tom Quarry, Managing Director of Protouch is delighted by the achievement. He said: “We are very proud to have won a kiosk technology award three years in a row. This is fantastic recognition of our capability across the self service industry”.

Editor’s notes

Protouch Manufacturing Ltd was founded in 2000 and is based in Camberley, Surrey.

It is the UKs leading supplier of touch screen and kiosk systems and their success is reflected in the clients it now has such as: Cineworld, Vogels, IKEA, Kiddicare and Carnival Group UK.

It provides products for a variety of services including: payment systems, ordering, product look up and ticket printing; utilising many innovative devices like chip and pin, RFID, keyboard, Bluetooth, web cameras, printers, scanners, Wi-Fi and much more.

Protouch’s tried and tested product designs have been perfected over 10 years so that customers can now buy them off the shelf ready to be customised. Each is made to ISO 9001 Quality Management Systems approved standards.

Protouch has recently expanded their brand further by opening an office in Munchen, Germany in a bid to meet the growing demands for its products and services across Europe.

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