The Bestselling Survey Tool for SugarCRM Just Got More Advanced

Biztech IT Consultancy,the Ahmedabad based IT solutions company,just launched the next generation of their bestselling survey plugin for SugarCRM,Survey Rocket.

Online PR News – 16-October-2016 – Ahmedabad – Biztech IT Consultancy, the Ahmedabad based IT solutions company, just launched the next generation of their bestselling survey plugin for SugarCRM, Survey Rocket. Survey Rocket was the first survey tool launched exclusively for SugarCRM and has gained significant number of subscribers who want to use surveys to get feedback from their contacts. And Survey Rocket 2.1 builds up on the initial feature set to further strengthen the tool.

“Survey Rocket is one of our most premium and focus products”, added Maulik Shah, the CEO of Biztech, “and in Survey Rocket 2.1, our research and development team has come up with numerous enhancements to the survey features that will help Sugar admins create more advanced surveys with complex question flows and enable them to even automate surveys.”

Some of the enhancements done in the latest version of Survey Rocket include:

Custom SMTP - With the help of custom SMTP Sugar Admins can send survey invitations through their own SMTP email account.

Score Calculation - Admins can now enable scoring in surveys to compute scores for different responses and determine actions to be performed based on the responses and the total score for various questions or the whole survey.

Skip Logic - This allows the admin to display the next question/page based on the previous answer. So the survey question flow can be bifurcated into multiple scenarios.

Survey Automation - This feature allows admins to define a survey workflow in the tool and surveys will be automatically sent to contacts as defined in the workflow.

Survey Transactions - This provides a complete history of the entire survey transactions in one page.

Surveys are a great way to understand exactly your customers want from your business and online surveys can bring about a wealth of valuable insights about your customers at each stage of their purchase journey and help you not only close more sales but also enhance customer satisfaction.

“But before Survey Rocket there was no quality survey tool that was built specifically for SugarCRM”, add Maulik “General online survey tools always required third party integration apps making your CRM installation vulnerable to security attacks. With Survey Rocket we made survey capability very much a part of SugarCRM. And With Survey Rocket 2.1 we have made our survey solution even more robust and suitable even for advanced a complex surveys.”

Find out more about the latest version of Survey Rocket here

About Biztech IT Consultancy

Biztech is a decade old company providing innovative digital IT solutions to SMEs and enterprises globally. Based in Ahmedabad, India, they moved into the product space 4 years ago and now, with 100 plus custom made products and over 5000 product installations for E-Commerce, CRM, ERP and CMS technologies, Biztech is a trusted name in the world of extensions and plugins, with a number of best selling Magento extensions and exclusive plugins and apps for SugarCRM.