An Interactive Voice Response System development service is announced by Ecosmob Technologies.
Online PR News – 30-September-2016 – Washington, olympia – Ecosmob Technologies has catered its national and international clients with its client centric services in different VoIP Technologies including FreeSWITCH. The company has been working in the VoIP industry for more than 9 years. The main office of the company is situated in Ahmedabad, Gujarat, India. The spokesperson of the company has announced to offer custom IVR solution development services to their prospects and customers.
As per the details shared by the spokesperson of the company, the stated IVR solution will be developed with the custom features and audio prompts in a way that it makes it a perfect fit for the functionality or industry it is going to cater. The IVR solution can be simple or dynamic based on the requirements of the company. The prospect may get this IVR solution in more than one language. The nested IVR solution can also be developed based on the customer requirements.
The IVR solution developed will have a web based user panel. This will make sure to remove the dependency as a customer can make changes in the IVR menus, prompts, etc. on their own. The user panel will have a complete GUI based system so the final IVR system is very easy to understand and operate. Moreover, the IVR solution is software so the customer will not need to worry about additional hardware or plugins. This decreases the cost of maintenance.
“An IVR solution automates different tasks. It can work as an auto attendant and will allow customers to interact with the system and get the answers to general questions or perform routine tasks. The IVR solution has been used for many years and it is still a favorite of almost all companies. It not only increases the productivity of the company using it, but also play an important role in Brand Building by creating a more professional image of the company in front of the callers. The basic functionality of the IVR solution used to be the same, still, the required flow can be different. Thus, we offer custom IVR solution development services which can serve a specific function or department chores.”, stated spokesperson of Ecosmob Technologies.
The company will offer this Interactive Voice Response System in FreeSWITCH. The FreeSWITCH is one of the most scalable, reliable and secure VoIP solution development platform. It offers great quality of calls. The IVR solution also offers secure payment processing. Thus, if someone wants to get an Interactive Voice Response System, which allows its customers to pay bills then also it can be done. This IVR system can be used for any type of functionality including,
Recharging prepaid accounts
More details of the custom IVR solution development service offered by the company can be found on following webpage: https://www.freeswitchservice.com/solutions/freeswitchivr