• The leading tourism company headquartered in South Florida is celebrating its 30th anniversary, as the consolidated leader in the Hispanic market within the US.
• Costamar continues to maintain its extensive operations in Latin America and reaffirming its commitment to outstanding customer service.
Online PR News – 28-October-2010 – – Costamar, the business travel group that offers travel and tourism services with the hallmark of professional and excellence in service, is celebrating its 30 year anniversary. With a consolidated leadership position in the tourism industry, the group is comprised of the companies CTM Tours, Centralized, Costamar Travel, Costamar Tours and Costamar Corporate, who together have achieved a significant impact in the Hispanic market in the United States. The company offers a complete range of travel products that include airplane tickets, hotels, tour packages, cruises, car rentals and travel insurance through its distribution channels.
“We have accomplished many successes in these 30 years, among them, maintaining our leadership in the Latin market in the USA with operations throughout all of Latin America. We are proud to have consolidated a company that now has a professional team worldwide, its own vision of the future business, as well as an excellent customer service”, states Gerardo Concas, President of Grupo Costamar.
Costamar Travel was founded in 1980 in Elizabeth, New Jersey by Mr. Concas –a visionary and tireless worker who arrived to the United States from his native Peru in search of a dream and a better future. After conquering the US market with a solid and successful operation, Concas decided to bring the same business model to Peru, where he soon positioned his company as a leader in the travel and tourism market of his own country. Currently, the business group has more than 100 offices around the world, twelve of them in Peru. The Group reports annual revenue of $350 million dollars, with operations in Colombia, Brazil, Dominican Republic and Mexico.
Grupo Costamar attributes its accomplishments and growth in these three decades to its superior and personalized service that allows them to establish a magnificent relationship with their clients. This relationship is carefully handled at the Call Center which operates 24 / 7 with highly qualified travel agents, as well as their website, www.costamar.com. The group has an important distribution network with more than a thousand travel agencies in North America – in addition to 76 agencies with their brand in the United States and 700 payment centers with strategic partners. This allows them to offer a direct service to the public at the price in the market.
“Costamar is renowned for offering personalized and cordial service, tailored to each customer's specific needs. The company’s heart is to give clients their priority”, adds Mr. Concas.
Costamar maintains its own corporate vision in regards to integrating advanced technology to operations. Therefore, the company utilizes state of the art telephone and payment systems in order to make their tourism product more accessible to all the markets in North America, Europe and Latin America. The company also manages its own technological products for travel and integrated tourism, customized to better serve and to benefit the agencies, direct clients and vendors.
All of this positions Grupo Costamar a step ahead from its competitors and reinforces its self-made achievement as the leader in the tourism industry.
About Costamar Travel.
Costamar is a business group with 30 years of experience in the tourism industry. The company provides all tourist services, with over 100 offices worldwide, 12 of them in Peru; generating revenues of $350 million dollars a year. The business group has a solid presence in Colombia, Brazil, Dominican Republic and Mexico. The company has strategic partnerships with Avianca, Aeromexico, Lan Chile, TACA, Delta, American Airlines, Copa, Aerolineas Argentinas, Avis, Hertz and Carnival Cruise Lines, among others. Some of the competitive advantages of Costamar are the personalized service and expert advice to the clientele through the 24-hour Call Center; more than 100 agencies that serve as distribution channels in North America, over 76 offices in the U.S. and 700 points of purchase with commercial partners. The company also provides high quality customer service and sales through their website www.costamar.com