Revitalised looks, blistering performance and advanced functionality come â€śbaked inâ€ť with MSM v14, Marvalâ€™s latest IT service management (ITSM) software
Online PR News – 22-April-2016 – United Kingdom – Revitalised looks, blistering performance and advanced functionality come â€śbaked inâ€ť with MSM v14, Marvalâ€™s latest IT service management (ITSM) software. MSM v14 has been redesigned from the ground up, to provide a fresh modern look, with state of the art features and integration capabilities. A simpler and more intuitive design guarantees time-saving usability and efficiency throughout an organisation.This ground breaking evolution of the award winning ITSM software suite continues to help organisations improve the delivery of business service to ensure organisational, stakeholder and customer confidence in its IT investment is maintained.
Greg Pritchett, Marvalâ€™s Managing Director says, â€śIt takes a lot to get me excited nowadays, but my team have nailed it! Theyâ€™ve taken our existing MSM product, significantly improved it from a feature and function perspective, and given it a modern facelift. Our existing customers are certainly going to be happy, and the new functionality will allow us to bid for pretty much every tender out there. I am sure it will leave our competitors standing.â€ť
With more than 26 years industry experience, Marval is committed to the ongoing development of integrated ITSM software, consultancy and education. It is a single-source supplier for all ITSM needs, designed to improve service quality, productivity, customer satisfaction and reduce costs. The MSM solution is used by internal and external support teams, plus outsourcing and managed service providers.Marval is a major practitioner, innovator, thought leader and contributor to Best Practice and standards in ITSM and is co-author of ITIL and ISO/IEC 20000. It has been helping customers deliver service excellence since 1989 and understands what it takes to become a world-class service team.Marval is an ISO/IEC 20000 registered company supporting internal and external customers to international standards.
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