Facilities Services Group Steps Up Reactive Maintenance
10/05/2010

National property maintenance provider Facilities Services Group (FSG), has strengthened its business to meet growing demand for its reactive services, delivered to 9000 client sites across the UK.

Online PR News – 05-October-2010 – – FSG’s reactive arm of the business has introduced a new Scottish Office in Bathgate, near Edinburgh, and established new field-based operating teams nationwide, headed up by operations managers and contracts managers - who oversee a team of 250 directly employed tradespeople.

Clients benefit from a single point of contact, with calls handled through FSG’s Managed Solutions dedicated operations centre in Aylesbury - which manages more than one million property maintenance calls per annum.

FSG undertakes the prompt delivery of clients’ reactive building fabric requests, as well as statutory compliance requirements involving heating and ventilation, electrical and gas works - and building fabric repairs.

The business processes provided by Managed Solutions enable the delivery of a unique service, including integration with client account systems, production of financial and operational reports - together with the actual delivery of reactive and statutory works.

George Lilley, FSG’s Managing Director, said: “Our unique approach of management and self delivery capability, enables intelligent cost optimisation - in short we deliver more services, for less cost.

“We offer an industry leading standard that focuses on safe, quality services that add value and achieve cost reductions.”

ENDS

Notes To Editors

Facilities Services Group is a market leader in the integrated approach to facilities management services.

FSG’s planned approach to service delivery provides an industry leading standard in value for money – and when combined with FSG’s energy management package – allows the monitoring, reporting and driving down of clients’ property ownership costs.

FSG has its headquarters in Buckinghamshire, Aylesbury.

To ensure a tailored, targeted and effective service across Britain, it employs 250 directly-employed operatives/tradespeople – backed up by 20 field service managers.

FSG is a member of HVCA, Gas Safe Register, NIC EIC, BIFM, REFCOM and holds the environmental standard ISO 14001 and the quality standard ISO 9001.

Facilites Services Group
Midland House
42 Buckingham Street
Aylesbury
HP20 2LL
Tel 0844 9802 500
www.facilities-services-group.co.uk

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Press release issued by Jane Shepherd, Shepherd PR Limited. 01538 308685/308099

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jane@shepherd-pr.com or jo@shepherd-pr.com