Aston Martin of Newport Beach was recently given the After Sales Shop of the Year award, fulfilling all customer care aspects of the Aston Martin Mission Statement.
Online PR News – 01-October-2010 – – Aston Martin of Newport Beach was recently given the After Sales Shop of the Year award, fulfilling all customer care aspects of the Aston Martin Mission Statement.
Past winners of the award include The Collection in Miami, Florida, (2008) and Aston Martin of Dallas (2007). This award includes every aspect of customer service, including Sales, Service, Parts and After Sales Support (i.e. front desk staff). The After Sales Operations Mission Statement sets out to “Provide After Sales excellence and customer focused support ensuring that Aston Martin ownership is an exciting and satisfying experience, promoting brand retention and loyalty.”
To win this award, the dealer would have had to excel in Customer Care, Fixed Right First Time scores, Parts Department stocking level management, Sales and Service rolling CSI scores, and have the recommendation of the regional management team. Aston Martin of Newport Beach excelled in each category, making them the top choice for this year's Service Center award. Aston Martin of Newport Beach is proud to continue providing only the highest quality of customer service. They provide world-class services along with their world-class luxury vehicles. Aston Martin of Newport Beach is proud of their staff members, who have worked hard in making sure every customer is satisfied with their services.
Aston Martin Newport Beach is your premiere destination for all things luxury. Situated in the highly desirable coastal community of Newport Beach, its sales and service centers will provide an experience unlike any other. They have an impressive selection of both new and pre-owned vehicles, a dedicated service facility, and a passionate staff ready to fulfill your desire to experience the power, beauty, and soul of an Aston Martin.
Please visit Aston Martin Newport Beach on the web at http://www.astonmartinnewportbeach.com/. To learn more, visit us at 1540 Jamboree Road Newport Beach, CA 92660