Magentaâ€™s latest update of the Maxoptra Field Service Software is now available!
Online PR News – 09-December-2015 – London – We are pleased to provide the following upgrades important for operators within the Field Service sector.
1. Default job duration according to job type
No matter if you create jobs manually or import them from a CSV-file or through API you can use the "Default job duration" setting to set the estimated duration. It can be set in seconds, minutes or hours.
When the default job duration is set for all necessary job types, Maxoptra will set up the estimated duration for each new work according to the job type selected, while creating jobs manually or importing them from a CSV-file or through API.
A job with several job types will have the sum of values of all selected job types in the "Estimated duration" field.
If the job type is changed, the estimated duration will be changed as well according to the new selected job type. If the selected job type does not have any specified default job duration, the "Estimated duration" field will be empty. When creating or editing a job a dispatcher can manually specify the "Estimated duration" field or correct the default value. In this case, the changes in the "Job type" field will not affect the specified value
2. Finding an engineer by clicking his icon on the map
Often a dispatcher is dealing with a large number of engineers. If it is necessary to monitor a job on an engineer's schedule, scroll to the engineer by clicking on his icon on the map. This option will help you search quickly for a certain engineer in the list.
Maxoptra is a dynamic scheduling and route optimization software platform designed to enable fast and efficient decision-making, in real-time, within ever-changing operational environments, particularly service management, supply chain, distribution and home delivery.
Easy to use, affordable and highly customizable, Maxoptra helps companies to do more business with the same resources at a lower operational cost and having an open API is an ideal complement to any telematics, WMS and CRM solution. As a subscription-based SaaS solution, Maxoptra is accessible 24/7 from any web browser worldwide, meaning every new release of functionality is immediately available to subscribers with no additional charge or upgrade cost.
Our scheduling solutions manage over 10,000 fleet vehicles worldwide every day. Customers include Gist, Snap On, Serviceline, Walkers Transport, Champion Timber and many others.
Maxoptra is a division of Magenta Technology.
About Magenta Technology
Magenta Technology is a leading provider of dynamic real time scheduling system for logistics companies.
Magenta has developed a multi-agent system to solve complex and unique transport and logistics scheduling problems in real time. This has led to the successful development and delivery of long-lasting solutions for such global players as Avis, Addison Lee, Gist, Greentomatocars, Transdev and AirBus.