Leading Call Center Solution Adds Better Service Options For Many Companies
Online PR News – 18-November-2015 – Sioux Falls, SD – Midco Connections has had just one focus for the last three decades – building one of the most trusted programs in the industry with customer loyalty and increased revenue for businesses in financial services, retail and nutraceuticals, and their mission has spelled success for hundreds of companies.
Creating The Right Focus
Good customer service is always about creating a better strategy, and Midco works to do just that for businesses. With a slate of services that includes inbound and outbound marketing, chat and email support and an entire IVR solution, they have the options many companies are looking for.
"Our goal is always to help grow a business through the right channels, and we're continually redeveloping those options to address the needs of today's companies," said Patti Hawkey, General Manager of Midco Connections. "We have an unsurpassed team that provides peace of mind to our clients who have entrusted us with servicing their customers."
A big part of Midco's success lies in the fact that they're fully located in the United States. With main office locations in North and South Dakota, their entire team has the Midwestern appeal so many companies want to project to their own clients today.
Good Customer Care More Important than Ever
A recent Global Customer Service Barometer Report suggested news of bad customer service reaches more than twice as many ears as news of good customer service, and with the rise of social media and so many other communication tools for customers, that’s only going to continue. Companies have to do everything within their power to ensure every interaction for customers is positive, and working with a solutions provider like Midco is a good way to do just that.
"We're about creating lasting relationships with both you and your customers," said Hawkey. "We have the knowledge, experience, and attitude that will help your business do more."
When you find a company as committed to your customers as you are, it's a good idea to make use of their services immediately, and that's certain the case with Midco. Learn more about their services now.