D.C. Metro-based moving company, UMS, says that whether your review is positive, negative, or somewhere in between, reviews are important to fellow consumers
Online PR News – 13-November-2015 – Baltimore, MD – “Choosing a moving company is probably the biggest decisions to make during a move,” says Gary Stone, president of Unified Moving Services (www.unifiedmovingservices.com" target="_blank" class="highlight_link" rel="nofollow">http://www.unifiedmovingservices.com), a Maryland-based full-service Moving company that specializes in both residential and commercial moves in the Baltimore-Washington metropolitan area. “While it’s important to ask questions, some details can only be learned through first-hand experience.”
According to Stone, writing a helpful mover review benefits everyone, whether the review is through a website like Yelp, a local Chamber of Commerce website, or even through the Better Business Bureau, of which Unified Moving Services is a member.
“While some consumers will turn to friends or family for a mover review, most head right to the search box and begin looking for movers online,” Stone says. “When searching and browsing, you’re bound to find others sharing their experiences via comments and reviews. If you don’t have a personal recommendation, these mover reviews are the best way to learn what people think about a particular moving company.”
Stone says that once your move is done, you may want to sit down and compose an honest and factual review of your movers. He offers the following on writing and finding objective and helpful mover reviews:
1.) Include the approximate date, time, and location of your move.
“There’s no need to get specific about your locale, but letting others know generally when and where you moved will help identify similarities between your move and theirs,” Stone says. “For example, point out whether it was a long distance or just across town, and whether it was in the summer or winter.”
2.) Talk about customer service and your impression of the staff.
Some of the questions to ask yourself, Stone says, in clued, ‘Were they courteous and helpful?’, ‘Gruff but effective?’, ‘Totally rude?’
“Also, make mention if they followed through on special requests, answered questions thoroughly, and paid attention to detail,” he says. “If you had any negative concerns, make a note of how were they were addressed.”
3.) Mention punctuality.
Your review should include information on whether or not the movers were on time for all appointments, including the estimate, moving day, and delivery, according to Stone.
“It is also important to note how the movers handled delays beyond their control, such as traffic or inclement weather,” he said.
4.) Note anything you didn’t expect.
Stone says that it is important to note any surprise charges, unusual operating procedures, or other unexpected elements encountered along the way.
5.) Always assess the completed job.
“Summarize your thoughts into one or two sentences and decide if the movers got the job done in a satisfactory manner,” Stone says. “It is also important to include whether or not you would use them again or recommend them to a friend and mention whether or not you thought the cost was fair.”
Stone says that when you write mover reviews, you help others make educated decisions and, when others have written mover reviews, it helps you as well.
“Reviews can help everyone, including movers, contribute to a smoother moving process,” he concludes.
Unified Moving Services is a full service moving company, located in Hyattsville, Maryland, that specializes in commercial, residential, local, interstate and international moves. Through an organized team of office staff, movers and a well established name and reputation Unified Moving Services has provided services to thousands of satisfied customers across the country and around the world. 2015 marks ten years of Better Business Bureau accreditation for the company. For more information call toll-free at 1-800-406-1649 or visit them on the web at http://www.unifiedmovingservices.com/.