To be honored with an award of excellence for six consecutive years speaks volumes for a business that caters to a niche market where competition amongst companies is fierce.
Online PR News – 11-September-2009 – – Duncanville, Texas, September 1, 2009/PressRelease: Personalized Communications has again been bestowed with the honor of winning the Award of Excellence from the Association of TeleServices International (ATSI) for 6 consecutive years earning Personalized Communications the 2009 Silver Plus Award of Excellence; an honor that is held by very few companies providing professional call center services for other entities. For an award to be given, ATSI requires a strong, proven commitment by its members to provide unmatched customer service to their clients, and Personalized Communications continues to meet and exceed the high standards ATSI expects for their members.
When a company chooses to become a member of ATSI, they endeavor to provide only the best customer service that can be provided in the industry. Each year that an ATSI member achieves an Award of Excellence another level of award is given to the member, establishing their continued dedication to the client’s they serve. When a company such as Personalized Communications is given the Award of Excellence for 6 consecutive years, it shows that they are completely dedicated to their client’s satisfaction. The true honor comes from knowing that each and every call that comes through the Inbound call center is handled by one of the highly skilled professional Telephone answering service representatives that Personalized Communications has provided pertinent and continuous training to and trusts to represent their services on a daily basis.
Experts in the field of telephone answering service; Personalized Communications has been serving their clients for over thirty years offering a range of services that are designed to enhance the quality of service that their client’s customers receive. The willingness to change and adaptability has allowed Personalized Communications to stay on top of the call center services that they provide. As the need for more specialized service has arisen Personalized Communications continually strives to provide cutting edge solutions, using state of the art technology. By keeping in stride with their customers evolving needs Personalized Communications has earned the right to be the recipient of such an honorable award.
Personalized Communications offers 24 hour a day, 7 day a week call center services to their clients. The professional operators answer direct market calls, inbound and outbound calls, seminar registration, customer service and product information, credit card verification, live answering services, remote receptionist, professional secretaries, live internet operators, emergency dispatching and more. Custom scripts designed and provided by their client’s ensure that accurate answers are provided to their client’s customers. Personalized Communications monitors sales calls, call volumes, customer satisfaction, and provides reports on these findings to their clients on a weekly, bi-monthly or monthly basis.
To find out more about Personalized Communications call center services visit www.per-com.com to request information. If you’d prefer to speak to one of Personalized Communications professional customer service representatives on the telephone call 1-800-317-4567 and a customer service representative will answer any questions that you may have about how an inbound call center can help your company provide the quality service you expect from Personalized Communications.