Parlance Corporation Announces New Article
07/02/2015

Parlance Corporation announces a new article, “What’s in a Voice? Four Tips for a Great Business Phone System Voice” by Mark Bedard, Director of Marketing

Online PR News – 02-July-2015 – Woburn, MA – FOR IMMEDIATE RELEASE
For more information, contact:
Mark Bedard, Director of Marketing
PARLANCE CORPORATION
400 W. Cummings Park
Woburn, MA 01801
Tel: 888-700-6263
Email: mbedard@parlancecorp.com

July 1, 2015

Parlance Corporation Announces New Article “What's in a Voice? Four Tips for a Great Business Phone System Voice”

Woburn, MA -- Parlance Corporation, a leader in enterprise call handling solutions, today announces a new article, “What’s in a Voice? Four Tips for a Great Business Phone System Voice” by Mark Bedard, Director of Marketing at Parlance.

The new article offers an overview of the how the phone system voice impacts the customer experience and represents the business brand. The article discusses potential pitfalls and offers recommendations to ensure that every call to the company’s main number creates a positive caller experience.

“Surprisingly, many businesses are not fully aware of how their main number is currently being answered” says, John Emery, Parlance’s Recording Manager. “When someone calls your company, a person or auto attendant represents to that caller everything your company stands for. It’s only for a moment, but you don’t get a second chance to make a first impression.”

The article is located in the Parlance Corporation Media Center at http://www.parlancecorp.com/media.

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About the Author
As Director of Marketing at Parlance, Mark Bedard is responsible for promoting the value of Parlance and Operator Assistant in the marketplace. Mark possesses more than a decade of experience in helping technology companies align sales and marketing efforts with their customers’ needs.

Parlance Corporation
Parlance helps a growing number of healthcare facilities, colleges & universities, and large enterprises deliver a positive caller experience with automated call handling solutions that callers actually like. Elevate each caller experience, drive efficient operations, and move beyond the auto attendant. www.parlancecorp.com