Officials from Washington DC-based Unified Moving Services, a BBB accredited moving company, warns of unscrupulous, predatory moving companies
Online PR News – 24-June-2015 – Baltimore, Maryland – According to Gary Stone, president of Unified moving Services (http://www.unifiedmovingservices.com),aryland-based full-service moving company that specializes in both residential and commercial moves in the Baltimore-Washington metropolitan area, consumers should be selective when hiring a mover if they want to avoid common problems, some of which may or may not be illegal, and he suggests that potential customers lean on the Better Business Bureau to help them find the right one.
“Every year the Better Business Bureau and law enforcement officials get complaints about rogue moving companies that demand additional and unexpected payments before releasing possessions to their owner,” Stone explains. “In addition, consumers complain of being held responsible for additional charges if the moving company chooses to put belongings into storage, pending payment of the disputed amount.”
According to Stone, consumers nationwide filed more than 8,000 complaints against moving companies last year. The most common disputes, he says, involved damage to or the disappearance of personal belongings, difficulty obtaining compensation for damage, a final bill in excess of the original quote, and damage to apartments, homes and condos caused by movers.
“In some cases the cost of the move may be higher than the original quote depending upon unforeseen logistical problems that extend the amount of time it takes to load and/or unload the truck,” Stone explains. “However, many complaints to the Better Business Bureau are often valid.”
Stone says that the reality is that anyone with a truck and a website can claim to be a mover, noting that, unfortunately, the moving industry is plagued by con artists who don’t adhere to best marketplace standards for honesty and ethical conduct.
The Better Business Bureau, Stone says, recommends Better Business Bureau recommends that consumers watch for common red flags before hiring.
These red flags include:
· A moving company that wants to give an estimate over the phone, sight unseen. Such preliminary estimates will likely be lower than the actual cost when the job is over.
· A moving company that demands a large sum of money before the move. It is not unusual for a mover to ask in advance for $100 or $200 to make sure you don’t cancel and leave them hanging the day of the move. Usually, the bill must be paid in full the day of the move.
· A moving company that does not have a local address, contact information and proof of licensing or insurance on their website.
· A moving company that uses a generic truck.
The best way to prevent problems with a moving company, according to Stone, is to check its BBB Reliability Report before you sign a contract.
Unified Moving Services is a full service moving company, located in Hyattsville, Maryland, that specializes in commercial, residential, local, interstate and international moves. Through an organized team of office staff, movers and a well established name and reputation Unified Moving Services has provided services to thousands of satisfied customers across the country and around the world. 2015 marks ten years of Better Business Bureau accreditation for the company. For more information call toll-free at 1-800-406-1649 or visit them on the web at http://www.unifiedmovingservices.com/>.