Online Review Management Software Helps Companies Generate More Reviews, Save Time & Money Responding to Reviews on Yelp, Google, Facebook & Other Review Sites
Online PR News – 23-June-2015 – San Diego, CA – June 22, 2015– San Diego, CA – Shout About Us announced today the release of new software that helps businesses proactively manage their online reviews.
The company’s new software, called ReviewNavigator™, is a comprehensive online review management system. A central dashboard helps local businesses, franchisees, and multi-location enterprises generate more online reviews, listen to what their customers are saying about their business, and easily respond to online reviews from the dashboard.
The software offers a wide selection of custom tools and collateral which help generate online reviews from customers. Digital tools seamlessly integrate with customer facing platforms, while point of service material such as table tents, review cards, buttons, and window clings help to encourage online reviews.
The software also makes monitoring easy. All online reviews and key data is aggregated into a central dashboard. Flexible real time data provides a bird’s eye view of reviews, allowing businesses to uncover important information about customer experiences. The software also facilitates relationship building with clients, creating strong brand advocates.
The most powerful feature of the new software is the ReviewResponder™ tool, which simplifies, organizes, and streamlines online review response. The dashboard highlights current outstanding online reviews for quick response and tracking, and users can respond to all online reviews from this one central dashboard. Other features of the system include email reminders for new reviews, flagging and tracking of inappropriate reviews, and built in management features for multi-location enterprises and agencies.
An additional service, called ResponseScribe™, offers premium response by Shout About Us to all positive and negative online reviews for a client’s chosen review sites. This program includes a dedicated writer, engagement of customers with private messages to start a complaint resolution process, and escalation and tracking of online reviews that require manager attention.
For more information or a free demo, please visit the company’s website at www.ShoutAboutUs.com.
About Shout About Us
Shout About Us was founded in 2011, and provides innovative tools and services that help local businesses, franchisees and multi-location enterprises leverage the power of online reviews to improve their business and increase revenue. Shout About Us is located in Del Mar, California and is owned and operated by a group of experienced entrepreneurs, technologists and forward thinkers who have a passion for helping local businesses.