Indiabulls Housing Finance Ltd. launches Indiabulls Customer Connect
05/24/2015

Through this technologically driven branch we will help our customers plan for their home loans in ways that fit their situations, budgets and financial goals.

Online PR News – 24-May-2015 – Delhi/India – Delhi, May 21, 2015: Indiabulls Housing Finance Ltd today announced the launch of ‘Indiabulls Customer Connect’ – an exclusive branch to address all service related enquiries of the customers. Centrally located at Ground Floor, E- 28, South Ex II, New Delhi 110049, this branch will be a one stop solution shop for all consumer related issues for our Delhi & NCR customers.

Through this technologically driven branch we will help our customers plan for their home loans in ways that fit their situations, budgets and financial goals.

At the launch, Mr. Ajit Mittal, Executive Director, Indiabulls Housing Finance Ltd. commented, ”This is a first of its kind initiative by any home loan company in India. The new customer care branch is dedicated to provide instant solution to issues being faced by our existing and new home loan and mortgage clients. It also seeks to work as the first port of call for effective and speedy redressal of customer complaints and dispute resolution. As Indiabulls Housing Finance Ltd grows its retail home loan franchise, we have consciously tried to inculcate in our organization a customer centric culture with focus on providing our customers with the best services.”

Consumers will be able to avail personalised and expert services providing 360 degree solutions for their home loans. Services include demographic detail updating, part payments, repayment instrument submission, and account statement along with resolution of any other issue for Home Loans and Mortgage Loans.

Indiabulls Housing finance Ltd. aims to set new standards in best practices for customer service through this initiative.

About Indiabulls Housing Finance Ltd.

IBHFL is India’s 2nd largest Housing Finance Company in the private sector with a balance sheet size of Rs. 57,231 crore. It has a network of 220 branches, and a sales team of about 2,000 dedicated and trained employees. It provides quick, convenient and competitively priced home loans to both salaried and self-employed customers. For the fiscal year ending March 2015, the company reported PAT of Rs.1,901.24 crore. IBHFL is AAA rated company.