John French Landscape Design is located at 9/93 Arthur Street, Eltham VIC 3095. Customers can call (03) 9439 2013
Online PR News – 16-May-2015 – Melbourne, Victoria, Australia – Melbourne, Victoria, Australia, May 15, 2015 - John French Landscape Design, the highly regarded landscape design firm based in Eltham, was again the winner of the Excellence in Customer Service Award in the annual 2015 Australian Achievers Awards. John French Landscape Design is a much sought after design firm In Australia, and its influence on Australian design has been apparent since the 1980s.
"I'm extremely gratified by the recognition, even though this isn't the first time we've won this award," admits John French, who founded the company of landscape designers back in 1981. "We will of course continue to do our best, so that this isn't the last time we win this honor."
The accolades for the company's garden design ideas have always been continuous, but John French Landscape Design is also famous for the quality of its customer service. Over the last decade, the company was declared the winner for the award 4 times. For the other 6 times, John French Landscape Design was still one of the runners up.
In the latest tally, John French Landscape Design earned perfect scores in key areas of customer service. They scored a perfect 100% in Client Needs, which is about giving customers what they want.
"They took time to listen to the look and atmosphere I wanted to achieve and set about creating it in a very professional manner," says one customer. "In fact, they met all my needs and kept me informed and updated and aware of every step."
The company also earned a perfect score in the Attitude category, in which the friendliness, politeness, and the smooth way of handling problems were noted. "They were very professional and friendly and the workmen on the job were just great," as another customer notes. "Everyone made sure that I was happy with every stage and step of the job."
The Care and Attention category also saw the company get full marks of 100%. Their ability to handle all dealings with expected care has been greatly appreciated by clients.
"I really liked them because it seemed that nothing was too much trouble for them to look at on my behalf," admits another satisfied client. "They always listened carefully to the ideas I had and what I was hoping to create and sometimes they would suggest other ways to do something that would work much better."
John French Landscape Design Melbourne also earned full marks in Time Related Service involving phone calls and deliveries, as well as in Value, wherein the satisfaction of the customer outweighs the cost of the service.
For more information please visit http://johnfrenchlandscapes.com.au
John French Landscape Design
9/93 Arthur Street Eltham VIC 3095
(03) 9439 2013