Golden Gate BPOâ€™sl operation will primarily focus on serving healthcare administrators and users of its clientâ€™s various software and patient management tools.
Online PR News – 14-May-2015 – Weston – Today, Golden Gate BPO Solutions , a global customer management and business process outsourcing (BPO) company, announced that it has launched an inbound customer service and technical support program in Phoenix, Arizona on behalf of a new client, one of the countryâ€™s largest health care technology, patient management, and process improvement organizations.
Golden Gate BPOâ€™s multichannel operation will primarily focus on serving healthcare administrators and users of its clientâ€™s various software and patient management tools with set-up, trouble-shooting and other help-desk assistance.
â€śWe needed to craft a solution that was consistent with our clientâ€™s stellar brand in the healthcare and technology space, contributed to efficient patient management by enhancing access to help and ease of use of our clientâ€™s technology, and ensuring a high level of customer satisfaction,â€ť stated Stephen Ferber, Managing Partner at Golden Gate BPO Solutions.
About Golden Gate BPO Solutions:
Founded in 2006, Golden Gate BPO Solutions provides multi-channel contact center, customer engagement and business process outsourcing services. Its customer engagement centers are located in the United States, Dominican Republic, Belize and the Philippines. Golden Gate BPO locations offer multilingual voice, email, web chat, social media, back-office, online help desk and automated support.
For more information on Golden Gate BPO Solutions, LLC: