Home Care Alliance of Massachusetts Sets Quality and Business Standards
Online PR News – 28-August-2010 – – Home Instead Senior Care of Northborough and Natick (www.hearthside-homeinstead.com), a private-pay home care agency, is among the first in the state to earn Accreditation from the Home Care Alliance of Massachusetts. The alliance, which represents 170 home health and elder care agencies across Massachusetts, has created an accreditation protocol to promote quality services, ethical business standards, and superior employment practices in an industry that lacks meaningful licensure in the Commonwealth of Massachusetts even while it grows in popularity.
“Consistent quality service is what Home Instead strives to deliver for each and every client, at each and every shift. In establishing this new home care accreditation, the Alliance has established a new standard which alerts clients to the vast variations between agencies," noted Laurie Bender, President of Worcester County and Metro West’s Home Instead Senior Care offices.
The Home Care Alliance launched this Accreditation Program for Private Pay agencies (agencies that are not paid by Medicare or Medicaid), in July. Agencies seeking accreditation are required to submit documentation to show that they meet standards established by the Alliance.
The standards were developed over several months in consultation with 14 agencies throughout the Commonwealth. Training requirements, administrative protocols, and business practices are among the categories that the Alliance reviews for accreditation.
“We wanted to provide leadership for an area that is becoming more and more important in Massachusetts,” said Patricia Kelleher, executive director of the Home Care Alliance of Massachusetts. “These standards highlight our agencies’ best practices, and will help guide members of the public as they choose who will take care of their loved ones in their homes.”
About the Home Care Alliance:
With a mission to unite people and organizations to advance community health through care and services in the home, the Home Care Alliance of Massachusetts is a non-profit trade association and advocacy group providing representation, education, communication, advocacy and – ultimately – a voice for the state’s home health industry. Founded in 1969, the Alliance has grown to represent more than 170 home care and home health agencies across the state. For more information, visit www.thinkhomecare.org.
About Home Instead Senior Care
Home Instead Senior Care of Northborough and Natick are two in a network of 17 locally owned offices in Massachusetts – from Greater Boston, the Cape and Western MA, to the Metrowest, Southern and Northern suburbs – dedicated to providing high quality, trusted home care to help seniors remain in their homes as they grow older. For those who have chosen to age at home, HISC can be the difference between counting the years and living them. Services are also available to seniors living in facilities. To learn more about Home Instead Senior Care of Northborough and Natick, please visit www.hearthside-homeinstead.com.