The quality management system (QM system) of ZoirosIT GmbH complies with the internationally accepted requirements in DIN EN ISO 9000:2008. Munich, August 25th, 2010. Customers of telemarketing provider ZoirosIT receive services of acknowledged quality. ...
Online PR News – 26-August-2010 – – Munich, August 25th, 2010. Customers of telemarketing provider ZoirosIT receive services of acknowledged quality. ZoirosIT GmbH, specializing in strategic sales support and telemarketing, has been certified by international quality standard ISO 9000:2008 as of August 12th, 2010. In cooperation with the certification institute of ICM e.V. Munich and the Technical University of Munich, ZoirosIT GmbH has developed an innovative quality management system. Customer focus and quality of internal processes at ZoirosIT GmbH are constantly and efficiently maintained and improved.
Certification for purposeful customer focus
The quality management system (QM system) of ZoirosIT GmbH complies with the internationally accepted requirements in DIN EN ISO 9000:2008. The continuous quality protection by the marketing service provider ensures that all internal processes at ZoirosIT GmbH proceed appropriately and are reviewed and optimized on a regular basis. In that context, the focus is on processes that affect the quality of services and products offered by ZoirosIT.
Quality and customer friendliness prevail
Zoiros has put intensified emphasis on quality and quality management. "As shown by the certification the importance of both has been confirmed and reaffirmed in our philosophy", says Rüdiger Brehmel, CEO and manager of quality control at ZoirosIT GmbH. He goes on to add that "the ISO norm is an internationally acknowledged standard, which gives the customer an insight as to whether or not a company considers quality and customer focus part of its corporate identity." Account Director Hanna Forsström, who, amongst other responsibilities, is in charge of all customer care purposes at ZoirosIT also stresses that "this certification symbolizes that ultimately quality and customer focus will pay off."
More information: http://www.zoiros.com
About ZoirosIT GmbH
ZoirosIT GmbH is a renowned telemarketing agency serving customers in the IT sector. Formed in 2004, ZoirosIT specializes in advising and supporting companies in customer acquisition and retention, in a profitable and effective manner. Furthermore ZoirosIT applies promotional and integrated strategies for its customers in marketplaces like Europe, the Middle East and Africa. ZoirosIT supports corporations that operate on a broad national and international level - including market leaders like Adobe, Sun Microsystems, HP and Novell.
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