Russian Call Center, provider of multilingual call center solutions, launches its online platform with unique features.
Online PR News – 11-March-2015 – Makati – RUSSIAN CALL CENTER, a Philippine-based multilingual call center solutions provider, announces the launch of its corporate website, russiancallcenters.com.
The website features several sections that are dedicated to the outsourcing provider’s current and prospective clients, such as the Services page where a complete list of business solutions the company provides can be found. At present, the multilingual call center delivers customer service and technical support using three mediums: phone, email, and live chat. All of these services are available in both English and Russian.
The new website also dedicates a section for the company profile where a brief summary of the company’searly beginnings as a California-based telemarketing firm can be found. Adding to the list of the website’s featured sections is the Languages section, where the importance of delivering services to Russian customers in their native tongue is discussed.
In the aim to make the website an educational platform, the call center also promises to use its blog section in publishing articles and resources that focus on call center management challenges and other news and issues related to the multilingual outsourcing industry.
Lastly, the website also has a Careers section for aspiring multilingual professionals who wish to be part of the call center’s roster of Russian-speaking customer support agents.
About the company
Russian Call Center is a leading provider of customer support solutions that can be delivered in either Russian or English.
The company started in 2006 in San Carlos, California as a telemarketing firm before it expanded its operations to the Philippines and, eventually, Taiwan. Its services now include inbound and outbound voice services (phone) and non-voice services (email and live chat).
The company hires multilingual professionals who are mostly native speakers of the Slavic language and fluent in English. Its call center processes and workforce are constantly subjected to quality assurance measures, including regular language, culture, and customer service training for its multilingual agents.
Visit http://www.russiancallcenters.com to learn more about the outsourcing firm.