Online Connect UK cease supplying Panasonic Photocopiers to its UK customers after clients expressed concerns over support.
Online PR News – 24-August-2010 – – OnlineConnect.co.uk announced today that it would cease supplying Panasonic photocopiers in the UK. Following on from concerns about UK support for Panasonic Copiers all Panasonic photocopier products have been removed from their website. OnlineConnect.co.uk have said that they are reacting to clients who have been contacting them asking about service. Online Connect UK are concerned about after sale service of Panasonic Copier products after customers contacted them saying they were struggling to find service for existing Panasonic photocopier machines out in the field.
OnlineConnect.co.uk have stated that until they are clear about what support will be provided for existing UK Panasonic Photocopiers it would be irresponsible to continue to market the brand to its customers. This continues Online Connect’s existing policy of providing clear unbiased advice to photocopier consumers. Several months ago Online Connect removed re-labeled photocopiers from its website to provide customers with genuine diversity of products.
Online Connect believe that in order to remain a trusted source for copier purchase that the protection of its customers is paramount. OnlineConnect.co.uk continue to offer a comprehensive range of photocopiers from brands including Sharp, Xerox, Canon and Ricoh. To prevent any further confusion to customers, OnlineConnect.co.uk recommend contacting Panasonic directly if you have a problem with existing photocopier support. All existing clients of OnlineConnect.co.uk remain fully supported.
Online Connect are one of the only independent suppliers of digital photocopiers in the UK. Offering genuine unbiased advice to copier procurement personnel on the best photocopier for their requirements. Online Connect are not tied to one supplier and are uniquely positioned to advise on document solutions for the office.
OnlineConnect.co.uk have a wealth of experience in the office equipment market and provide free advice on print audits, copier leasing or general copier procurement. One of the fastest growing companies in its field they aim to become the office buyers friend. The photocopier market has long been a minefield for the office buyer and OnlineConnect.co.uk strive to make it easier to buy photocopiers by offering a free quotation service and protecting its customers from unfair agreements.
OnlineConnect.co.uk approach is simple. To recommend the best product regardless of brand for the customers needs. To provide clear and detailed quotations. To protect the customer at all times. In addition to photocopiers OnlineConnect.co.uk also provide free advice and quotations on fax machines, printers, scanners and multifunctional devices. For document management systems OnlineConnect.co.uk work with a host of specialist suppliers to provide a a complete electronic solution to clients document needs.