Lucien Barrière’s Cannes hotels sign up for KNOWCROSS’ suite of applications
02/11/2015

The legendary Hôtel Majestic Barrière has 349 palatial Art Deco style rooms, all facing the French Riveria; Hôtel Gray d’Albion has 199 rooms.

Online PR News – 11-February-2015 – London/UK – 01-October-14 After successful implementation and operation of KNOWCROSS’ suite of products at the flagship property in Paris - Hôtel Fouquet’s Barrière, the group has extended the solution to its two Cannes properties- Hôtel Majestic Barrière and Hôtel Gray d’Albion.

KNOWCROSS’ suite of software applications helps these hotels ensure superior guest service. The suite includes products for complaint management, service recovery, housekeeping optimization, inspections, and mobiles applications.

The legendary Hôtel Majestic Barrière has 349 palatial Art Deco style rooms, all facing the French Riveria; Hôtel Gray d’Albion has 199 rooms.

Both the hotels are using TRITON for faster response time, streamlined service delivery and higher operational efficiencies. The guest service management tool automates handling of guest requests, complaints and maintenance jobs which can also be managed from anywhere using the mobile app. The invaluable service recovery module manages service breakdowns and guest complaints, reducing guest compensation value and repeated glitches. The Housekeeping App helps hotels maximize their return on investment by automating cleaning priorities and management dynamically and in real time. The inspection app is used to conduct checks from a smartphone or tablet and mailing out a report to pre-designated recipients when the checklist is submitted.

About Knowcross Solutions :-
Founded in 2002, Knowcross provides the world’s finest hospitality service organizations tools to enable the execution of near perfect guest service, real-time communication and measurable analysis while at the same time providing dramatically tangible operational efficiencies using the latest mobile and internet native technologies. Knowcross is defining standards of the next generation hospitality technology solutions.

CONTACT :-
Neha Singh
Tel +91 11 49125000
Fax +91 11 49125001
press@knowcross.com