EASTPOINTE STRENGTHENS OPERATIONS WITH NEW SOFTWARE SYSTEM
01/16/2015

Selects experienced North Carolina Company, AlphaCM

Online PR News – 16-January-2015 – Beulaville, NC – Eastpointe announced today that it has selected AlphaMCS as its new software system for member enrollment, authorization of services, and claims processing.Eastpointe staff and expert consultants reviewed several other systems, and determined AlphaMCS to be the leading software for successful MCO operations. AlphaMCS was designed specifically for use by behavioral health managed care organizations such as Eastpointe, and has demonstrated successful operations within six of the nine local management entities/managed care organizations within the State of North Carolina.

North Carolina's ongoing reforms of its public behavioral health and intellectual/developmental disability system have changed the manner in which MCO/LMEs function and serve the population. The State has dramatically increased the volume of data that must be processed and the complexity of MCO/LME reporting requirements. With the move to the 1915(b)(c) combination Medicaid Waiver model, there is the need for an efficient and reliable system that is able to handle multiple lines of business that may or may not overlap.

“Eastpointe is excited about moving toward a more State standardized Managed Care operating system. AlphaCM is a North Carolina based system that has a reputation for keeping up with the changing HealthCare environment. We believe this change will not only improve the efficiencies of our internal system, but will ensure a much deeper understanding of what is needed to communicate better with our provider partners”, said Ken Jones, Eastpointe Chief Executive Officer. Eastpointe will transition to AlphaMCS on March 30, 2015.

“AlphaCM is very excited to expand our partnership with Eastpointe beyond our current provider billing agent relationship,” said Kevin Ennis, AlphaCM Chief Executive Officer. We are dedicated to a successful implementation and improving operations for both the MCO, providers and ultimately improve the lives of consumers they serve.”

About Eastpointe: Eastpointe is a Local Managed Care Organization (MCO) that manages, coordinates, and monitors the mental health, intellectual/developmental disabilities, and substance use/addiction services in 12 eastern counties of North Carolina. Eastpointe works together with individuals, families, providers, and communities to achieve valued outcomes in our behavioral healthcare system. To learn more, visit the Eastpointe website at www.eastpointe.net. To access services, contact the Eastpointe toll-free Call Center at 1-800-913-6109.

About AlphaCM, Inc.: AlphaCM is a highly respected North Carolina based company that is focused on software development and support. AlphaCM provides an innovative, internet-enhanced means of transacting behavioral healthcare. AlphaCM leverages the internet to make healthcare more accessible to patients and to substantially improve the processes of healthcare such as generating medical documentation, medical billing and denial management. For more information, please visit www.AlphaCM.com or call 1-877-4ALPHA0.
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