TechTeam Positioned in 2010 Europe Help Desk Outsourcing Magic Quadrant

TechTeam Positioned by Leading Analyst Firm in Visionaries Quadrant of 2010 Europe Help Desk Outsourcing Magic Quadrant

Online PR News – 06-August-2010 – – BRUSSELS, Aug 3 -- TechTeam Global, Inc. (Nasdaq: TEAM), a worldwide provider of information technology outsourcing and business process outsourcing services, announced today that it has been positioned by Gartner, Inc. in the Visionaries Quadrant of the Magic Quadrant for Help Desk Outsourcing, Europe report.

"We are honored to be recognized by Gartner in this report and consider our positioning to be a testament to the substantial value that we provide for our IT outsourcing customers," said Gary J. Cotshott, president and chief executive officer of TechTeam Global, Inc.
"With our sharp focus on help desk outsourcing and distributed infrastructure services, we bring deep expertise, execution excellence and ongoing innovation to our clients. We are proud of our ability to partner with our clients to deliver cost savings, increased flexibility and high quality service across the globe," Cotshott said.

Magic Quadrant for Help Desk Outsourcing, Europe was authored by Gianluca Tramacere, Claudio Da Rold and Frank Ridder and was published on July 27, 2010.

About TechTeam Global, Inc.
TechTeam Global, Inc. is a leading provider of IT outsourcing and business process outsourcing services to large and medium businesses, as well as government organizations. The company's primary services include service desk, technical support, desk-side support, security administration, infrastructure management and related professional services. TechTeam also provides a number of specialized, value-added services in specific vertical markets. Founded in 1979, TechTeam has nearly 3,000 employees across the world, providing IT support in 32 languages. TechTeam's common stock is traded on the NASDAQ Global Market under the symbol "TEAM." For more information, call 800-522-4451 or visit

About the Magic Quadrant
The Magic Quadrant is copyrighted 2010 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Safe Harbor Statement
The statements contained in this press release that are not purely historical, including statements regarding the Company's expectations, hopes, beliefs, intentions, or strategies regarding the future, are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Actual results may differ materially from those expected because of various known and unknown risks and uncertainties, including, but not limited to, the inability to predict how the positions in the quadrants will affect the Company's sales and marketing efforts. These and other risks are described in the Company's most recent annual report on Form 10-K and subsequent reports filed with or furnished to the U.S. Securities and Exchange Commission. The forward-looking statements included in this press release are based on information available to the Company on the date hereof, and the Company assumes no obligation to update any such forward-looking statements.