THE SMARTSHIP – QUANTUM OF THE SEAS DEBUTS NEW TECHNOLOGY FOR SMOOTH TRAVEL
09/16/2014

Tech-savvy modern travelers will be wowed by Royal Caribbean International's newest ship, Quantum of the Seas.

Online PR News – 16-September-2014 – Delhi – New Delhi, September 9, 2014 – Tech-savvy modern travelers will be wowed by Royal Caribbean International's newest ship, Quantum of the Seas, which incorporates unprecedented levels of technology set to take your vacation experience to the next level.
“Cruise vacations have a romantic past – but they also have a lively, adventurous, state-of-the-art future,” said Richard D. Fain, chairman and CEO, Royal Caribbean Cruises Ltd. “We were determined to take the best advances in modern technology, turn them into shipboard WOWs, and take the frustration out of the vacation. This ship’s combination of ease and flexibility would make a yoga instructor proud.”
Boatloads of bandwidth keep guests connected; easy-to-use systems expand guest choices and simplify schedules; and RFID technology speeds the boarding process and allows guests to keep track of their luggage every step of the way.

Ratna Chadha, Chief Executive, TIRUN Travel Marketing which is the India Representative for Royal Caribbean Cruises Ltd said, “The Quantum of the Seas experience will floor the Indian traveler with its customer-focused technology features. Express check-in process, superfast internet, robots fixing drinks and techno performances, besides other modern conveniences for cruisers are the kind of awe-inspiring experiences that Indian travelers are looking for today and this ship blends technology with consumer needs to provide a singularly fantastic cruise holiday.” She further added, “In June 2015 the Indian traveler will have an exciting opportunity to experience the Quantum when she will offer a 3 night cruise from Singapore before proceeding to Shanghai, China where she will be home-ported and sail the year round in the region operating 3 to 8 night cruises to Korea and Japan.”

Altogether, customer-centered technology makes Quantum of the Seas six kinds of SMART:

SMART Check-In: From sidewalk to ship in record time

A Quantum vacation begins at home, where guests can generate boarding documents online, upload their own ID photo, and receive digital boarding confirmation. By the time they arrive at the cruise terminal for departure, Royal Caribbean guests can go from “sidewalk to ship” in 10 minutes with no check-in counter, no forms to fill out and no lines to stand in.
Guests will be able to track luggage in real time on their smartphones. Luggage will be tagged curbside with RFID technology at drop-off, and guests can monitor their bags’ progress through key points en route to the stateroom. On departure, the process is reversed.

SMART Concierge: Flexibility at your fingertips

Quantum of the Seas will offer new RFID WOWband wristbands, which require only a simple tap to quickly navigate the ship, make onboard purchases, serve as the room key and more.
Simplicity and efficiency are also at the heart of two new apps that put guests in charge of their cruise choices: Cruise Planner, which allows guests to research and book dining reservations, shore excursions, spa appointments and more before their vacation begins; and Royal iQ, available as a downloadable app and provided at freestanding iQ stations around the ship. Royal iQ allows guests to manage details during the cruise, includes a convenient calendar that provides at-a-glance views of their program, and keep in touch with one another and home via phone and text capabilities.
“Every vacation minute counts, especially on Quantum of the Seas where there is so much to see and do,” said Lisa Lutoff-Perlo, Executive Vice President, Operations, Royal Caribbean International. “Guests can now tailor everything about their cruise in advance, so they can start enjoying their vacation the minute they step onboard. In essence, they get back the first day of their cruise.”

Taken together, these features take the company’s time-saving efforts to a new level,” Lutoff-Perlo said. “Every minute we can save our guests is another minute of their vacation they have to enjoy.”

SMART Connect: Downloads at the speed of modern life

Quantum of the Seas will operate with unprecedented bandwidth using satellites launched by tech partner O3b Networks. With speeds that match fast broadband connections onshore, guests can be online 24/7, no matter what personal device they bring onboard. Guests can watch streaming video, check email, share images on social media and enjoy face-to-face video conversations – even in the middle of the ocean.

“Even when they are getting away from it all on vacation, people want to be able to connect,” said Lutoff-Perlo. “Our satellite network will make things possible at sea that could never have been done before, and will make all the difference in the way guests share their Royal Caribbean experience.”

In addition, Quantum’s connectivity makes it possible for one of the SeaPods in SeaPlex to become a live global video gaming suite where guests can enjoy Xbox Live and compete with other gamers worldwide.

SMART Experiences: Shaking martinis and spinning screens

Technology also powers surprise-and-delight elements on Quantum of the Seas. A brand new venue, Bionic Bar, is set to make waves with robots at center stage. Guests place orders via tablets and then have fun watching robotic bartenders hard at work mixing cocktails.

Robots drive another entertaining feature on Quantum of the Seas. Two70 is home to a playful and agile troupe of six Roboscreens that stage surprise performances during every cruise, creating scenes while soaring and twisting solo, or uniting as one. Guests will also experience Vistarama, floor-to-ceiling glass walls that transform into an expansive ambient surface that projects any scene, real or imagined, including the multidimensional performance spectacle, Starwater.

Quantum of the Seas will take advantage of technology in functional forms as well. Guest staterooms are equipped with device-charging USB outlets, as well as energy efficient and environmentally friendly lighting systems. Interior accommodations are outfitted with Virtual Balconies that display real-time sights and sounds of the sea through 80-inch LED screens, ensuring every stateroom has a view.

SMART Service: Crew can connect better with guests – and with home

The technology benefits of Quantum of the Seas extend to the ship’s crew. Custom apps will allow crew members to keep better track of guests’ tastes and preferences, allowing staff to tailor their already remarkably personalized service to an even higher degree. Whether a guest prefers gluten-free dining, early show seating, or shiatsu massage, the features of the smart ship allow crew members to anticipate every need.
And the ship’s remarkable capabilities give the company an opportunity to make life better for crew members too, since Royal Caribbean will present every crew member on Quantum of the Seas with a free, personal Microsoft Windows tablet, with a suite of services and apps that is theirs to keep. And as technology upgrades are made across the company’s fleet, every shipboard employee in the entire Royal Caribbean International fleet will also receive their own tablet – a total of 40,000 tablets.
“The Royal Caribbean men and women who provide such great vacations are the real heroes of our fleet and these gifts demonstrate our appreciation in a tangible way,” Fain said. “This technology isn't only about giving our guests a better vacation – it’s also about giving our crew and their families a closer connection than we’ve ever been able to”

SMART Sustainability: Cleaner and greener

Technology has even played a part in making the ship more environmentally friendly. Sophisticated computer modeling was used to reduce the vessel’s energy consumption with efficient hull configuration, engine design and energy saving devices. The ship has eliminated the use of incandescent bulbs; all lighting will be provided by low-energy LED or fluorescents. Motion sensors even dim hallway lighting when no one is present.

The Quantum Class spans 18 decks, encompasses 167,800 gross registered tons, carries 4,180 guests at double occupancy and features 2,090 staterooms. Quantum of the Seas, which will debut this November, will be arriving in Singapore on June 11, 2015 for an overnight, as part of the Quantum Global Odyssey from New York to Shanghai. She will be sailing a 3-night cruise to Kuala Lumpur (Port Klang) on June 12, followed by a 9-night one-way cruise to Shanghai (Baoshan), visiting Ho Chi Minh City (Phu My), Hong Kong (overnight) and Xiamen. Preceding her Singapore arrival is the 14-night cruise from Dubai in late May, with calls at Muscat, Cochin (overnight) and Penang.
For further information, please contact TIRUN Travel Marketing- India Representative of Royal Caribbean Cruises Ltd:
Call: 011 4906 1000
E-mail:cruise@tirun.com
Website: www.tirun.com

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About Royal Caribbean International:

Royal Caribbean International is an award-winning global cruise brand with a 45-year legacy of innovation and introducing industry firsts never-before-seen at sea. The cruise line features an expansive and unmatched array of features and amenities only found on Royal Caribbean including, jaw-dropping Broadway-style entertainment and industry-acclaimed programs that appeal to families and adventurous vacationers alike. Owned by Royal Caribbean Cruises Ltd. (NYSE/OSE: RCL), the cruise line sails 21 of the world’s most innovative cruise ships to the most popular destinations in the Caribbean, Europe, Alaska, South America, Asia and Australia and New Zealand. World renowned for its friendly and engaging Gold Anchor Service, delivered by every staff and crew member, Royal Caribbean has been voted “Best Cruise Line Overall” for 10 consecutive years in the Travel Weekly Reader’s Choice Awards.

About TIRUN Travel Marketing:

TIRUN Travel Marketing is the exclusive India Representative for Royal Caribbean Cruises Ltd. with a portfolio of 3 of its cruise brands including Royal Caribbean International, Celebrity Cruises and Azamara Club Cruises. A leading travel marketing company,TIRUN Travel Marketing has been representing Royal Caribbean Cruises Ltd. in the country since 1993 and continues to successfully undertake exclusive marketing and sales for the various brands while also providing operational support pan-India. Headquartered in New Delhi, the company has proprietary offices in Mumbai, Ahmedabad, Bangalore and Chennai as well as representative presence in Hyderabad and Kolkata.

Recognized as India's premier cruise counsellors, in 2013, TIRUN Travel Marketing celebrated 20 years of its partnership with Royal Caribbean Cruises Ltd. in India.