Pepperfry introduces new unparalleled services To enhance furniture buying & maintenance experience

Moving beyond standardization, Pepperfry is now assisting shoppers to custom design and build their dream furniture at one click.

Online PR News – 05-August-2014 – July 31, 2014 / Mumbai –, India’s leading Furniture & Home products destination has rolled out unique services for its customers to enhance their overall furniture shopping and owning experience. Pepperfry is opening up endless possibilities in individualized furniture design with ‘Xpress Yourself- Design your own furniture’ a DIY feature that lets shoppers design their own unique piece of furniture virtually, while the ‘In-a-day Carpenter Service” ensures quick and seamless installation experience and optimum maintenance support.

Moving beyond standardization, Pepperfry is now assisting shoppers to custom design and build their dream furniture at one click. Building on to the already popular made-on-order segment with their private label ‘Mudra’, Pepperfry takes it up a notch by giving customers freedom to not only buy but also design their own furniture. The entire process is easy and uncomplicated – just click a picture or sketch a design and upload it on the website in the ‘Xpress Yourself’ section. You can access the section here

The functionality of Xpress Yourself works on a simple mantra – click/sketch, upload and relax Pepperfry will do the rest. Once the desired design [image or sketch] is received a Pepperfry account manager will connect with the customer to assist them in giving shape to their ideal furniture, and by designing it as per their specifications. Buyers get complete flexibility to play around with colors, textures, finishes, dimensions, materials etc.

Commenting on the distinctive offerings, Ashish Shah, COO and Founder Pepperfry said, “We want our customers to be spoilt for choice and we are constantly working on leveraging our in-depth category expertise. These additional features will build on to our specialized capabilities along with our differentiated market offerings to improve the overall consumer experience. Thus, help us succeed in our mission to become India’s one-stop shop for furniture and home products.”

Improving the customer experience further and providing them guaranteed peace-of-mind, Pepperfry has also rolled out ‘In-a-day Carpenter service’ in select cities to assemble and fix furniture bought from Pepperfry. To avail this service users will have to place requests before 2 pm and a carpenter will drop in to fix the furniture on the same day. This service is currently available in 40 cities including Mumbai, Delhi, Bengaluru, Pune, Chennai, Kolkata, Hyderabad, and other major towns and cities.

Pepperfry wants to occupy the high-grounds in thought/product and service leadership by continuously innovating with their specialized capabilities and highly differentiated market offerings. These new services will serve Pepperfry consumers’ specific needs and enhance the overall experience. Pepperfry products are delivered across 1000 cities in the country.


Pepperfry is India’s No. 1 online Furniture, Home and Living destination, offering customers a wide selection of amazingly priced Furniture and Home merchandise with a consistently great shopping experience. The Pepperfry managed marketplace is the ideal platform for entrepreneurs who wish to sell their merchandise to millions of discerning customers and Pepperfry today works with close to a thousand merchant partners to showcase their design skills, craftsmanship and service orientation to customers across India and the world. Our mantra is to be the one stop shop for customers seeking to spice up their home.