The mortgage industry lacks consistency. We are moving to change that. We now have a dedicated team of Processors, Underwriters, Closers and Concierge!
Online PR News – 05-August-2014 – Naperville, Illinios – I had the privilege of visiting our Virginia Beach operations center last week. In my 23 years doing loans, I have never met such an amazing group of people that truly care about their jobs, their co-workers and their clients! They are truly a Support Staff!
I also had the honor and the pleasure of meeting one of our owners, Toby Harris and his lovely wife Peggy! What wonderful people!
Toby really gets how this business works! He treats his employees and their business partners in a way that is second to none. I have never been so impressed with a person of his caliber. Very down-to-earth and real and not afraid to get his hands dirty! He is willing to jump in and help any department at any time. He has an office right in the middle of it all with the rest of the group! Very different than what I am used to!
I am proud to announce that we have been designated a team of Processors, Closers, Underwriters and Concierge just for Illinois! They call themselves the Chicago Ops Team and I got a chance to meet with all of them this past week! What does this mean? It means that each of those people know the ins and outs of our state and that we always know who will be processing, underwriting and closing our loans. We have a direct line of communication with each of these people, including upper management at all times. Our business partners will have an easier time because there will be more consistency, something the mortgage industry lacks.
No company in any industry is perfect, we can all admit that but here, the issues are addressed immediately and the solutions are presented and more importantly, executed in a very timely fashion. They are committed to us in Illinois and we are ready to make some noise and show everyone who we are and why we are here! Our coming out will be in the October issue of Chicago Magazine!
Thank you to Toby Harris and Casey Crawford for having this vision when the rest of the industry was crashing down around them and rising to the occasion! - Tina
Szenasi, Branch Manager Naperville