LeapForward, a brand of WRM, rated five stars by the insurance industry

LeapForward, a brand of WRM, named in Insurance Business' 5-Star Insurance Innovators awards

Online PR News – 11-November-2021 – St Leonards, NSW – Norwest-based WRM has been recognised in Insurance Business’ 5-Star Insurance Innovators 2021 awards. The report spotlights the companies that are moving the insurance industry forward, whether by introducing new technology or rolling out a groundbreaking product or distribution channel strategy.

“Over the past year, the insurance industry has seen a host of fast and necessary changes. Amid the COVID-19-related challenges of lockdowns, travel restrictions, lack of face-to-face meetings and general uncertainty, insurance organisations have been forced to adapt to ensure they can continue to drive business growth and deliver the results their clients expect,” says the Insurance Business team. “Plenty of companies – from insurers to insurtechs, brokerages to claims managers – met these challenges head-on, engineering creative solutions to the problems they and their clients were facing.”

“Starting in July, IB invited insurers, brokerages and service providers from around Australia to submit a nomination, detailing the steps they’ve taken to introduce new innovations to the insurance industry. Companies were encouraged to focus on initiatives introduced and results achieved in the calendar year 2020. The IB team objectively assessed each entry for detailed information, true innovation and proven success – along with benchmarking against the other entries – to determine the 22 5-Star Insurance Innovators.”

WRM has been delivering rehabilitation programs for more than two decades and today harnesses the power of technology to aid recovery, wellbeing and work fitness. In 2020, WRM developed and piloted LeapForward, a pioneering digital intervention for injury recovery.

“It is an accepted fact that the longer an injured worker is away from work, the less their chances of return to work,” says WRM CEO Libby Roberts. “But what if we could prevent chronic disability? The way someone responds psychologically to their injury can have a huge impact on their recovery.”

With that in mind, LeapForward’s six-week program combines the power of psychology, technology and coaching to get people back to work. The program helps injured workers build psychological resilience and positive behaviour by providing them with a toolkit for practical psychological skills. LeapForward engages the client in daily activities to develop skills to change their behaviour and improve their resilience in the face of adverse circumstances.

To view the full report and to find out more about LeapForward, a brand of WRM, click here:https://www.insurancebusinessmag.com/au/best-insurance/5star-insurance-innovators-313553.aspx


Insurance Business is the leading independent business magazine and website for insurance brokers and advice professionals. A key business resource, Insurance Business provides daily breaking news, cutting-edge opinion and in-depth analysis affecting the industry. Insurance Business also offers a series of industry reports that recognize the achievements of key individuals and businesses as well as providing the latest in business best practice in a continually evolving industry. Part of the global Insurance Business suite of publications, IB reaches a wide readership in Australia, New Zealand, Asia, USA, Canada and UK.

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