G2 Crowd recognized Zonka Feedback being a ‘High Performer’ in its Summer 2021 Grid report.
Online PR News – 29-June-2021 – Gurugram – Zonka Feedback, an omnichannel Employee and Customer Experience Management platform, has been awarded the recognition of being a ‘High performer’ by G2 Crowd in its Summer 2021 Grid report. Zonka Feedback has performed well to get enough positive reviews from its customers and get this title.
Every quarter, G2 Crowd evaluates various software and applications on the parameters like Customer Satisfaction, ease of work, and market presence. This evaluation is done based on customer ratings and reviews, verified by the website using several algorithms. This site even asks for screenshots from the users to support their reviews and ratings.
This vital verification process adds value to this title and makes it more honorable for the companies getting this title. Now is the fourth consecutive time Zonka Feedback has been awarded this title. In the previous three quarters also, G2 gave this name to Zonka Feedback. And now, for the fourth time in a row, Zonka Feedback has earned this title.
Zonka Feedback has shown its commitment to do the best for its customers. It keeps working in the direction of improvement continuously and provides a better experience to its customers each time. From providing real-time feedback alerts to adding powerful integrations, Zonka Feedback strives to make its clients’ lives easier and help them to satisfy their customers.
The comprehensive tool not just helps its clients to create beautiful surveys with their branding and style. It also allows them to create multilingual surveys for customers with different languages and backgrounds and send them via multiple channels SMS, email, kiosks, online, Android, and iPad devices.
Moreover, it provides feedback alerts and notifications to its clients so that they can respond to Customer Feedback and work on it if any immediate action is required. It enables its clients to satisfy their customers and close the feedback loop effectively.
“It’s been a busy summer at Zonka Feedback, rolling out new releases and products. We aim to delight our users, and recognization from our customers validates the effort and our product direction. We will continue to innovate and strive to deliver a fantastic customer experience platform to our users.”, says Rajiv Mehta, Founder of Zonka Feedback.
About Zonka Feedback
Zonka Feedback is a useful Employee and Customer Experience Management platform that helps its clients create and send surveys, get instant alerts for survey responses, close the feedback loop, and fetch various reports to track improvement. It allows its users to create surveys with their own color, design, brand, and styling and send them to the customers through various channels.
The app works offline too. It keeps on saving the response data in case of patchy or no internet and automatically syncs all data as soon as the device gets internet connectivity.
Visit http://www.zonkafeedback.com to know more about Zonka Feedback. You can also try it for free for 15 days. Sign up for a Free Trial.
About G2 Crowd
G2 Crowd is an independent website for software and app reviews and ratings. Being launched by the former employees of BigMachines in 2012, the company’s headquarters are based in Chicago, Illinois. App users, software buyers, and corporate companies use this website to search for various apps and software and choose the best ones for their business. App users rate the platform and provide independent reviews.
G2 Crowd first verifies the reviews before posting them on its website. It uses some great algorithms to eliminate any chances of fraudulent reviews and ratings. It even asks for screenshots of the actual app from its users to ensure they are genuine.
Read More @ https://http://www.zonkafeedback.com/blog/zonka-feedback-named-as-high-performer-for-summer-2021-in-experience-management-category