With an impressive score, Crozdesk has named Zonka Feedback as Trusted Vendor 2021 on their portal.
Online PR News – 25-June-2021 – Gurgaon, Haryana – Zonka Feedback, a popular Customer Feedback & Experience Management Software has earned an enviable reputation across the feedback & survey management market. Their user-friendly and secure survey platform enables businesses to capture, track, analyze, and improve customer & employee experience and satisfaction.
Crozdesk does performance evaluation based on overall market presence and customer satisfaction. According to Crozdesk, “This is based on user satisfaction (93/100), and other relevant information on Zonka Feedback gathered from around the web.”
This is not the first time; earlier also, Zonka Feedback was recognized as ‘Product Leader’ by Crozdesk. Zonka Feedback has won this Trusted Vendor Award for empowering its clients with the ability to manage customer experience and satisfaction using their user-friendly survey platform.
About Zonka Feedback
Zonka Feedback is a multi-channel survey app that facilitates the users to capture, monitor, and analyze customer feedback on a single dashboard using insightful analytics, real-time reports, and team collaboration to close the feedback loop. Zonka Feedback provides the right CX Metrics (NPS, CES, and CSAT) to easily gauge your customer’s experience, satisfaction, loyalty, and efforts.
Zonka Feedback has an in-built advanced Survey Builder that enables you to customize survey forms by adding different languages, question types, survey logic, and more. This multi-channel platform facilitates you to distribute your survey using offline touchscreen devices (iPad & Android Tablets) online with Emails, SMSes, Web Embed, Web widgets, Web Feedback buttons, QR Code, Survey Links, mobile forms, and more.
Zonka Feedback provides insightful and real-time reports ( Snapshot, Insight, Trends, Text Analysis, and Tag Reports) that intelligently turns raw figures into valuable data. The reports are available in graphs, tablets, and heat maps to extract meaningful insights. Based on the reports, you can quickly collaborate with your team to take actions on customer issues and follow up with them to improve their experience and stop them from churn. It also helps you to make informed business decisions to improve business performance.
Learn more about Zonka Feedback at https://www.zonkafeedback.com/blog/zonka-feedback-is-recognized-as-trusted-vendor-2021-by-crozdesk.
Incepted in 2014 by Nicholas Hopper, a London-based German entrepreneur, Crozdesk is a business software discovery platform that seamlessly connects buyers and sellers of business software. It offers 1000s of software products across 300+ different categories (design software, feedback & survey management, CRM, marketing, accounting, and so on).
Along with the AI and machine learning ranking algorithms, Crozdesk offers reliable expert reviews, detailed profiles, comparison features that help businesses to choose the right software.
Learn more about Crozdesk at https://crozdesk.com/.