AVTODOM BMW St. Petersburg is the leader in the nomination «Organization of the Service» in the premium segment.
Online PR News – 04-June-2021 – Moscow – The analytical agency Autostat and Avito Avto announced the results of the 7th national award "AutoDealer of the Year-2021. The award ceremony took place online.
The goal of the national award «AutoDealer of the Year» is to identify the most advanced dealerships and holdings in the sale and service cars. All official dealerships from all over Russia were invited to participate in the award. A record number of applications for participation were received this year – more than 650 applications. This is 20% more than in 2020.
Leaders of 2021 were identified based on an analysis of the work of several hundred dealerships carried out by experts from the Autostat agency and Avito Avto. Dealerships were grouped by segment (mass, premium, luxury) and by location. Moscow and St. Petersburg and other regions competed separately in the premium segment. Dealership AVTODOM BMW St. Petersburg won in the nomination «Organization of the Service» in the premium segment.
«On behalf of our AVTODOM BMW team I would like to thank the organizers of the “AutoDealer of the Year" of the seventh consecutive year they hold the Award and process the entire array of documents received from dealers. We are proud of our victory in the nomination «Organization of the Service». We will make every effort to improve the quality of customer service and in the future to scale unique practices to all our AVTODOM BMW dealerships. I am sure we will improve our results next year!» – commented Sergey Pletnev, Managing Director of BMW, MINI and BMW Motorrad AVTODOM.
The winners in each nomination were determined based on private ratings of various indicators using weighting factors. To identify leaders in the nomination «Organization of the Service» among dealerships experts analyzed the total number of service runs and the number of car per 1 service specialist, total revenue from maintenance services, repair and sales spare parts and indicators per employee, average check and dynamics of arrivals at service stations by last year.
AVTODOM Company was founded in 1992. The automotive holding specializes in the sale and maintenance of luxury and premium cars. Cooperation with the BMW concern has become the basis of the long-term successful history of the company. AVTODOM became the first official dealer BMW in Russia. In 2002 AVTODOM became the first official dealer MINI. Now the company's portfolio includes 6 BMW dealerships located in Moscow and St. Petersburg.