Integrative Systems has named Tom Dillon its new Director - Delivery & Customer Success
02/03/2021

Integrative Systems is a leading provider of software application development, back-office optimization, infrastructure support & digital technology service.

Online PR News – 03-February-2021 – Itasca – Integrative Systems, a leading custom software and web app development company, announces the appointment of Tom Dillon as Director of Delivery and Customer Success.

In this newly created role, Tom will serve as a member of the company’s executive team, responsible for developing new business and enabling customers to accomplish the objectives of both their business strategy and IT investment. Tom will also have delivery side duties, including IT strategy consulting and project management. Tom’s initial focus will be retail technology, leveraging 30 years of experience in both consulting and corporate roles leading major IT transformation initiatives implementing ERP solutions from JDA / Blue Yonder (MMS – Merchandise Management System) and Oracle (RMS - Retail Management System).

Prior to joining Integrative Systems, Tom held dual roles in application development and program management for Follett College Bookstores, implementing critical strategic capability for ERP, Point-of-Sale, Business Intelligence, Omni-Channel system integration, ecommerce Order Management / Fulfillment, Predictive Analytics / Replenishment, and Financial / Assortment Planning, all using IBM iSeries as the transaction engine and data hub. Tom also led .NET agile / custom development for all system functionality to manage the unique needs of the textbook business.

When asked about his thoughts & feelings on joining Integrative, Tom replied enthusiastically, “I’m excited to join one of the very few organizations that provide custom services for the leading supply chain solutions like JDA MMS. In addition to their JDA expertise, Integrative has been serving clients for more than 20 years in the IBM iSeries & .Net verticals. At Integrative, they believe in prioritizing their customers’ success and by strongly abiding by this belief their customers stick with them - no matter what price or service benefits Integrative’s competitors offer. I can confidently say that with their capabilities & my experience, I see a very positive outlook for the year ahead, as I mention that the organization has already seen a great start to the year 2021.”

Tom’s consulting experience includes senior management positions with Deloitte, LakeWest Group, and PriceWaterhouse Coopers, where he led Merchandising ERP package selection and implementation engagements for over a dozen Tier One retailers. More recently Tom managed the merger of multiple software applications following an acquisition by a major distribution company, and led system selection, ERP integration, Assortment Planning, and Price Management initiatives for major retailers.
For more information on Integrative Systems, please visit their website!

About Integrative Systems:
Currently, Integrative Systems offers services in field of software development in the AS400/iSeries, Microsoft .Net, JDA MMS, BPCS/InforLX niches. They also provide back office optimization, infrastructure support & digital technology services. They are a team that operates from US and India offices and are led by very experienced leaders. They also provide technical developers on as-needed basis, working remotely or embedded onsite as per client requirements.