For the third consecutive year, ADT Security scooped the award for the top company in Security Services at the South African Service Awards held on 11 April.
Online PR News – 30-May-2014 – Cape Town, South Africa – For the third consecutive year, ADT Security scooped the award for the top company in Security Services at the South African Service Awards held on 11 April.
The awards recognise companies that differentiate themselves through outstanding customer experience.
The results are based on feedback directly from ADT customers. Companies need to achieve a minimum 80% satisfaction rating.
Managing Director for ADT South Africa, Stuart Clarkson, says, ‘We are delighted to receive this wonderful accolade from our customers. We are always striving to improve our service. It is one thing to test ourselves but particularly gratifying to receive such positive feedback from our customers through an independent channel. I would like to thank everyone who took time to participate in the survey and pay special tribute to our Reaction Officers, our Monitoring Centre and Customer Contact Centre employees as well as our sales and technical staff who interface with our customers on a daily basis.”