The Healing Touch Wellness Spa Wins Third Talk of the Town Customer Satisfaction Award

Harrisonburg spa receives its third consecutive Talk of the Town Customer Satisfaction Award after earning high marks from its customers.

Online PR News – 06-May-2014 – Harrisonburg, Virginia – Earning the highest possible customer satisfaction rating of 5 stars for a second straight year, The Healing Touch Wellness Spa has again won the prestigious Talk of the Town Customer Satisfaction Award in the Health & Wellness category.

The Talk of the Town Awards, presented by Talk of the Town News, honor companies and professionals that provide excellent customer service as reported by their customers through no-cost, user-review websites, blogs, social networks, business rating services, and other honors and accolades. This data is analyzed by a team of researchers who calculate a company’s CM Power Rating™. Only those that receive a 4-star to 5-star rating receive the Talk of the Town Customer Satisfaction Award.

"Whether it is your first visit or you are a regular client, you are treated like family each and every time," says Kim Melkersen, Founder of The Healing Touch Wellness Spa. This friendly, personalized service combined with the spa’s highly skilled technicians is what Melkersen credits for the spa’s high customer satisfaction marks. “That combination creates that ‘WOW’ factor and establishes client trust and loyalty.”

That combination creates that ‘WOW’ factor and establishes client trust and loyalty.

In addition to being recognized by Talk of the Town News for the past three years, The Healing Touch Wellness Spa has garnered a host of other awards. For the past three years the spa has won “Best of the Valley” Day Spa from the local Daily News Record voters, and on the national level was included in the March 2014 issue of Day Spa magazine as one of the “Top 25 Spas to Watch in 2014.” It was also selected in 2013 and 2014 as a Best of Harrisonburg Award winner in the massage therapists category.

With all the amenities of a quaint and serene spa environment combined with the therapeutic expertise, The Healing Touch Wellness Spa has become a local oasis for stress management as well as a place to help relieve chronic pain. "Atmosphere definitely sets us apart," says Melkersen. "From the moment you walk in you begin to relax and are greeted by a friendly staff and a cup of delicious herbal tea." Attention to detail is given to every aspect of the business from the extreme cleanliness to the preparation of the treatment rooms.

"Our licensed professionals continually strive for excellence while offering the best in holistic wellness and spa services,” says Melkersen. Since opening in its current location in 2009, the spa has expanded its services to include facials, waxing, spray tanning, mineral makeup, eyelash extensions, chemical peels and microdermabrasion. Future planned service expansions will include laser hair removal, permanent makeup and a focus on wellness programs such as detoxification, nutrition and weight loss.

"We nurture and cherish the long lasting relationships we have developed with our clients, business partners and the community,” says Melkersen. “Furthermore, we are motivated by this recognition from our customers to remain unique and be the first to bring new and innovative wellness treatments to the people of the Shenandoah Valley."

The Healing Touch Wellness Spa is located at 1966 Evelyn Byrd Avenue in Harrisonburg. For more information, call 540-434-8892 or go online to Find the spa on Facebook at Healing Touch-Wellness.

About the Award and Sponsor
This is the sixth year Talk of the Town News has honored companies for achieving high levels of customer satisfaction with the Talk of the Town Awards. Businesses eligible to receive the award include, but are not limited to, beauty salons, spas, restaurants, bakeries, dentists, auto repair facilities, veterinarians, home repair and improvement contractors, florists, hospitals, and physicians.

For more information about the award or its sponsor, please contact Talk of the Town News at 877-498-6405 or go online to

About Talk of the Town News: Talk of the Town News provides businesses with information on customer service best practices. This commitment has led to the creation of the Talk of the Town Awards program, which is dedicated to identifying companies that are excelling in high-rated customer service feedback and offering them valuable marketing opportunities to leverage their award, while also giving consumers a tool to find the top consumer-rated businesses in the United States and Canada.

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