Local IT Expert To Release New Book To Help Business Owners Increase Productivity, Profits And Security Through Smarter IT
Online PR News – 26-April-2014 – Erie, PA – Cathy Szymanski, Director of WOW of Szymanski Consulting, Inc. joins leading technology experts to co-write, “The Business Owners Guide To I.T. and All Things Digital” 22 Critical Facts Every Business Must Know To Maximize Their Company’s Efficiency, Security, Employee Productivity And Profits,” with an anticipated release date of May 2014 by Celebrity Press, a leading business book publisher.
Erie, PA– April 24, 2014– With businesses of all sizes becoming more dependent on IT to operate, service their clients, communicate and market, CEOs must take a much more strategic approach to technology to stay competitive – and safe. That’s why Cathy Szymanski, Director of WOW, of Szymanski Consulting, Inc, www.szy.com has joined a select group of North America’s leading I.T. experts to co-write the forthcoming book, The Business Owners Guide To I.T. and All Things Digital: 22 Critical Facts Every Business Must Know To Maximize Their Company’s Efficiency, Security, Employee Productivity And Profits.
Cathy Szymanski is the Director of WOW of Szymanski Consulting, Inc. based in Erie, PA. For more than 20 years, Cathy Szymanski has specialized in developing Customer Service for local companies. It is through Cathy Szymanski’s unique way of approaching business challenges that has contributed to much of her success, and one of the reasons she was asked to participate in the upcoming book.
While the book focuses on various topics within I.T. and all things digital, Cathy’s specific chapter is titled “Customer Service.” According to Cathy, her chapter focus on the importance of customer service in all business interactions.
After six years in the Army and Army Reserves, Cathy moved to Erie to attend school, fell in love with Erie, Pennsylvania, and knew it was where she wanted to stay. After graduation, she got a job as the Service Manager at GTE Mobilnet, which is now Verizon Wireless.
She and her husband David met at GTE Mobilnet and married 18 months later. Although she loved her job, helping David at Szymanski Consulting was an offer she just could not refuse. Her title is the Director of WOW, and her job is to make sure that each customer experience is a WOW experience.
“Our philosophy is simple, we treat others as we would like to be treated. This philosophy has allowed our company to grow and prosper with long-term customers,” remarked Cathy. “We are not looking for quick sales, we are building long-term relationships.”
The authors of The Business Owners Guide To I.T. and All Things Digital, have extensive experience and background related to the epic changes that today’s digital world has affected each of us, and more specifically, how it has moved us to a higher level of specialization and efficiency, while at the same time allowing us a laser-focus on our activities. Cathy Szymanski, as well as her 21 co-authors, are some of the top minds within the I.T. industry, all of whom are currently serving small to midsize businesses throughout the U.S. and Canada.
“I’m very excited and thrilled to have worked with my fellow I.T. expert authors on this project, which is designed to educate today’s entrepreneurs on how to avoid the many pitfalls and challenges that can often provide obstacles on growing your business and overall revenues,” Cathy said. “It is my hope, through my more than 20 years of experience in business, that I can pass on some of my tips and best practices to help anyone that is currently a small business owner.”
The royalties from this project will be given to St. Jude Children’s Hospital, a not-for -profit organization, internationally recognized for its pioneering work in finding cures and saving children with pediatric cancer.
To learn more about Cathy Szymanski and Szymanski Consulting, Inc., visit www.szy.com or follow her on Twitter @Szymanskic1
About Cathy Szymanski
In her spare time, Cathy’s passion is volunteering. She loves helping children and making her community a better place. She is on the board for Community Shelter Services, secretary for Auto Racers for Kids, and treasurer for Happy Scrappers Quilt Guild. She is the vice president of Pennsylvania State Police Camp Cadet Program, and the Pennsylvania District Chair for Growth for Kiwanis International. Cathy is a past Distinguished Governor for the Pennsylvania District of Kiwanis, where, with her team of 22,000 volunteers, they set records for community service. Cathy can be found volunteering wherever there is a need in the community. David and Cathy have two Dachshunds and one Maine Coon cat – Wilbur, Oscar and Roxie – and enjoy traveling, gardening, reading and biking.
Szymanski Consulting is a long-standing member of the Manufacturer’s Association, Chamber of Commerce, Erie Network Users Group and Technology Council of Northwest Pennsylvania. Their specialty is Network Services, IT consulting and Computer Support serving businesses in Erie, Meadville and Fairview, Pennsylvania. Ten years ago Cathy started a computer facility management support company, ‘E-IT Support’ to complement Szymanski Consulting’s offerings, and, more recently, has co-authored a book, Computers Should Just Work.
About Celebrity Press™:
Celebrity Press™ is a leading business, health and wellness book publisher that publishes books from thought leaders around the world. Celebrity Press™ has published books alongside Jack Canfield, Brian Tracy, Dan Kennedy, Dr. Ivan Misner, Robert Allen and many of the biggest experts across diverse fields. CelebrityPress™ has helped launch over 1400 best-selling authors to date.
Director of WOW
Szymanski Consulting, Inc.