diedruckerei.de enters into a dialogue with online customers on Facebook and Twitter
Online PR News – 15-July-2010 – – Neustadt an der Aisch – "As one of the leading online print shops, it is consistent to further expand our customer dialogue towards social media", explains Stefan Plomitzer, Authorized Officer of the Middle-Franconia-based Onlineprinters GmbH. The online print shop is one of the best known print portals on the European market and offers a wide range of all standard printed materials to its customers under the brand name diedruckerei.de. Transparent customer relations are the key to success for the print professionals. Since July 2010, the online print shop www.diedruckerei.de has now been present also on the social networks Facebook and Twitter. "Web communication as the crow flies" is the strategy. The dialogue will be fast, open and informative. In the Twitter chat, short-term information such as daily offers or interesting news is communicated. On the Facebook fan page, news from the printing industry worth knowing, discussions, opinions and experiences offer scope for the exchange of ideas between Onlineprinters and interested customers. Particularly in the e-business of online print shops, new customers often have a fear of contact. "Post your question on our bulletin board and we will provide tips and solutions", phrases Plomitzer the idea of the community on Facebook. Moreover, there will also be information on product novelties, exclusive offers and raffles for friends and fans.
Links to Facebook and Twitter:
Social media hotline to the customer
Onlineprinters GmbH is one of the pioneers in the field of transparent customer relations. The independent customer evaluation portal of Trusted Shops has been echoing the customer opinions and shop ratings of the online customers on the web page of www.diedruckerei.de since the market launch in autumn 2009. So far, about 13,000 customers have attested the online print shop an "Excellent" for their services. The opinions are very important to the e-commerce company since they provide the basis for confidence on the customer side and product development on the company side: "As online shop, we already play a leading role in the customer dialogue", explains Stefan Plomitzer, Authorized Officer of the company. "With our presence in the social networks, public communication is now possible in two directions, so to speak as social media hotline in the customer dialogue." The online print shop is looking forward to the exchange of ideas with many new fans, friends, followers and customers.
About Onlineprinters GmbH
Onlineprinters GmbH, based in the Middle-Franconian town of Neustadt an der Aisch, is one of Europe's biggest online providers for printed matter presently employing some 300 people. In the online portal, business and private customers find over 90 percent of all types of standard printed materials from our own production in premium offset print quality and in flexible digital printing. The broad spectrum of printed material includes printed business papers, such as corporate stationery and business cards, flyers, postcards and posters as well as adhesive-bound catalogues and saddle-stitched brochures. The company serves 25 countries of the European Union as well as Switzerland, Liechtenstein, Norway and Andorra. Standard shipping is free to all private and business customers in Germany, Austria, Switzerland, the Netherlands, Belgium, Luxembourg, the Czech Republic and Italy. For customers in Poland, the UK and France, free shipping is available for orders of 99 Euros and above. For the exemplary business development, the online print shop received an award as one of "Bavaria's Best 50" companies in 2010. Find product information and all you need to know on the print portal:
http://www.diedruckerei.de and http://www.onlineprinters.com