Manny Ortega of Ortega's Appliance Service Today, Inc. and one of his service technicians attend the 2014 ASTI Convention.
Online PR News – 28-February-2014 – Highland, Michigan – Albuquerque, New Mexico – The 2014 Appliance Service Training Institute (ASTI) Convention is being held at the Town and Country Resort & Convention Center, 500 Hotel Circle North, San Diego, CA 92108, from Wednesday 26 February 2014 to Saturday, 1 March 2014. The ASTI is part of the United Servicers Association (USA), a non-profit trade association for servicers by servicers.
"I like bringing a company technician with me to these types of events" stated Manny Ortega, owner of Ortega's Appliance Service Today, Inc. "This allows a greater level of training to be accomplished and brought back to the company, whether it is technician training about repairing an appliance, or business training for the service industry."
At the convention, many leading appliance manufacturers are present. They provide not only technical training to the repair personal in the field; they also build personal relationships with those running the service companies who indirectly represent their products after the sale.
Also at the convention, members of USA also provide business sessions to train other members. Most of the members realize the vast majority of the other members are outside of their geographical area and are not competition. Some typical training sessions in this area are about how to increase first call completion rate and the long term value to the business and the customer of having a high first call completion rate.
At the convention, there are multiple sessions running at the same time, and most are repeated so attendees have a chance to get in as many as possible.
To learn more about this appliance repair firm servicing the Albuquerque New Mexico area, visit: www.albuquerquenmappliancerepair.com/
About Ortega's Appliance Service Today, Inc.:
Manny Ortega operates Ortega's Appliance Service Today, Inc. Since 1975, their factory trained technicians have provided residential appliance repair for the Albuquerque, New Mexico area.
Ortega's Appliance Service Today, Inc.
P.O. Box 31006
Albuquerque, New Mexico 87190
Phone: (505) 884-9177
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