Citrus Service Desk Software is Out in Market to Revolutionise Service Help Desk
Online PR News – 29-January-2014 – Jan 29, 2014, UK – SimpliSys Ltd., with expertise in field of service management delivery, has introduced smart online help desk software. Citrus Help Desk is reliable and effective help desk software integrated with multiple tools to make help desk service simplified.
Citrus Service Desk provides a potent ITIL aligned service management suite that will help the users to significantly minimise their overhead costing and keep them completely satisfied. This help desk support software is online and requires no downloads. The software will get updated automatically.
Expressing his honest opinion, SimpliSys Director, Peter Lench said, “Citrus Service Desk is not just any other software that you might come across anywhere. We have designed its interface in the manner to suit the IT support needs of businesses belonging to different sectors. We’ve also kept in mind the key market challenges while developing the software.”
The IT support help desk software from SimpliSys Ltd. has a user-friendly interface and significantly adapts to all types of working environments. The software system can easily handle all types of technical requirements that are required by customer (s). Citrus Service Desk is a superb help desk service support system that has the ability to monitor major incidents and also link the child incidents. The support system has capabilities to execute real time actions on multiple incidents.
The inventive design of Citrus Help Desk can be quickly configured. There is no need for the download. The help desk functionalities in software are put into use to manage HR, Sales, Health and many more. The help desk and support software has undoubtedly modern in its approach. Citrus Service Desk’s advanced Configuration Management Data Base (CMDB) makes help desk tasks efficient.
Mike – “I am using Citrus Service Desk software in my organisation and it has helped me to organise and offer quality help desk service to my clients. The help desk support and service software gave me reason to smile. I’d recommend it for your industry too!’
Citrus Service Desk is online help desk software, which is specifically designed and developed by taking the real time inputs right from the end users. The software has been developed by SimpliSys Ltd., an ISO 9001 company registered in the UK. The company has specialisation in field of service management delivery from 2006. SimpliSys Ltd. has brought innovative service management software, IT help desk, SaaS, service desk, ITIL, CMDB, and the self service portal.
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