E-governance to cover 90% of Delhi Government Services

- Citizens will be able to procure passport, licenses sitting at home in Delhi -

Online PR News – 30-November-2013 – Delhi – New Delhi - In the past few years under the Congress government Delhi has made significant improvements in offering citizen services. Soon e-governance is likely to cover 90% of Delhi government services. This will provide huge benefits to the citizens of Delhi.

Some of the key initiatives of the Delhi government so far include:

• A movement to involve citizens through RWAs with Delhi Government
• Revolutionary step – nowhere else in India
• Officers have learnt to work with citizens, and citizens have understood their challenges
• 6910 RWAs and citizen groups registered in Delhi (2012)
• 5000 Joint projects handled in 114 Bhagidari workshops.
• The “My Delhi- I care” fund has increased to Rs 45 crore – a fund for RWAs and their needs

Active Involvement of Citizens
• Peoples participation in Governance – The number of citizen groups voluntarily associated with Bhagidari has risen from 20 citizen groups in 2000 to nearly 7000 in 2012
• Environment and Conservation of Water – Delhi’s green cover area has increased 7 times in the past 10 years
• Improving quality of Education – Remarkable improvement in the Class X and Class XII results of Government School of Delhi conducted by Central Board of Secondary Education
• Improving Public Transport – Convenient and hassle free public transport
• Reforms for sustainable development – Citizen of Delhi are now enjoying better power supply, simplified procedure of Property Tax
• Improving transparency, accountability and responsiveness in public services – Peoples faith in government functioning has remarkably increased

Awards and Citations
Govt. of India, 2001 – Bhagidari scheme recognized by Govt. of India. It sponsored Bhagidari Documentation and recommended its implementation in other States

Commonwealth Agency for Public Administration and Management, 2002 – CAPAM International Innovations Award Programme (category ‘Innovations in Governance)
UN HABITAT and Dubai Municipality, 2004 – Dubai International Award for Best Practices (Category ‘Urban Governance : Citizen-Government Partnership & Responsiveness in the Public Sector’)

Initiatives for Weaker Sections
• 65% of Delhi’s planned budget for 2012-2013 allocated for social sector
• There are 37 Jan Aahar Centres in the city that provide healthy food for a mere Rs. 15
• 17 Aapki Rasoi centres provide free food for homeless people
• Under Annashree Yojana Rs. 600/month is being transferred to most vulnerable families under the name of the senior most female member of the household. Over 1.2 lakh families are covered under it – it covers price differential between ration cereals and market cereals
• A loan of Rs. 5 lakhs is made available to entrepreneurs of weaker sections under Delhi Swarozgar Yojna scheme

Pension Scheme
Rs. 1500 offered as monthly assistance to
• Differently-abled (Rs. 1500/-)
• Senior Citizens (60-70, Rs. 1000/-, and above Rs. 1500/-)
• Widows (are also covered under Annashree Yojana)
• Destitute Women (Rs. 1500/-)
• Transgenders (Rs. 1500/-)
• AIDS patients (Rs. 1000/-)
Benefitting 6 Lakh people in the city
The pension amounts are highest in India

• e-Procurement solution for purchasing of goods and services, all tenders are e-procured from third party
• Bringing transparency and efficiency in the procurement process
• Implemented and covers all departments / corporations
• More than 37000 tenders have been floated on e-Procurement platform so far
• Total cases – approximate 55 Lakh cases
• Resolved within stipulated time – 51 Lakh
Impact: Getting Service Faster, Decrease in the number of cases of delayed service

• Digitisation of land records under Land Acquisition Act 1894 completed
• Unit area method for taxation of House property
• All mining banned in the State
• Difference between circle rate and market rate reduced
• First state to introduce VAT, and second state to have an RTI, before central legislation
• Full e-stamping
• Full computerisation of driving licenses, ration cards – all Aadhaar based
• All benefits through direct cash transfer
• Not a single Minister has been charge sheeted in Delhi in 15 years