Bangalore, October 28, 2013: At a time when global downturns are throwing up challenges for Indian companies to face, Hinduja Global Solutions (HGS), a leading provider of outsourcing solutions and a Hinduja Group Company announces completion of 40 years of service in the US
Online PR News – 28-October-2013 – Mumbai / Maharashtra – Started as a 50-man team, HGS US operations boasts of 2300 strong workforce and a clientele that includes best corporates and brands in the world across the fields of telecom, consumer products, electronics, banking, health care, retail, life sciences, automotive, transportation and logistics.
Commenting on this momentous occasion Partha DeSarkar, Global Chief Executive, HGS says, “Interestingly a large part of our US clientele has been with us since inception marking 40 years of service excellence and relationship management. We are proud that we have achieved this milestone”.
Acknowledging the efforts of the team that has helped HGS reach such a significant milestone in the U.S., Kathy Hamburger, President HGS USA, said, “Each member of the HGS USA team is important to the success of the company, and we would not be where we are today without each one of them.” The year 2013 is quite eventful for HGS USA, with fresh milestones being reached each month. New partnerships with renowned companies have kept the team upbeat and raring for more.
The HGS team team began its call center services in Peoria H1 center in 1973 with about 50 customer service representatives. HGS delivers from 10 centers in the U.S., four of which are located in Peoria (one of them being the fulfillment center). 2300 associates operate from these centers catering to over 130 customers.
About Hinduja Global Solutions (HGS):
HGS, part of the multi -billion dollar conglomerate– Hinduja Group, is a world leader in Customer Relationship and Business Process Management, with a global footprint across North America, Latin America, Europe, Asia and Africa. With over three decades of experience with some of the world’s most recognized brands, it delivers the best practices that drive exceptional results for its clients. Its contact center solutions, back office transaction processing services, domain analytics and process consulting solutions combine operational excellence with functional expertise. It enjoys “Preferred Partner” status with most of its major clients. HGS currently serves 535 clients through its 56 Global Delivery Centers & employs over 23000 people worldwide. HGS India is a public limited company, listed on the National Stock Exchange (NSE) and Bombay Stock Exchange (BSE). It had a turnover of $364 million in the fiscal year 2012 -1 3.
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