Pollock moves from Senior Dispatcher to Office Manager at Answer Midwest.
Online PR News – 19-October-2013 – ALTON, Ill. – Answer Midwest, a full-service, 24/7 live-operator call-handling service, is proud to announce the promotion of one of their most integral members of their team, Chrissy Pollock. Pollock was the Senior Dispatcher at Answer Midwest before becoming promoted to the position of Office Manager this month.
Pollock has worked with Answer Midwest since 2009, and she has played many different roles in the company from account programming and employee performance reports to call-handling, dispatching, and training other employees.
“Chrissy has never been short on ambition and is always in pursuit of knowledge and self-betterment,” said Jennifer Schulz, Vice President of Answer Midwest. “We believe that her dedication to our clients and her drive to better her abilities on a daily basis are monumental in the support of our mission to serve the needs of our clients and their customers.”
A native of Wood River and a graduate of Southern Illinois University in Edwardsville, Pollock thrives on working with the people at her job and Answer Midwest’s clients. “I love both the people I work with as well as the long list of different companies and callers,” said Pollock. “I also enjoy being able to learn new things and share ideas here, and I want to be able to know everything there is about keeping the office running smoothly for our Answer Midwest team and for our clients.”
Pollock has been married to her husband, Don, for eight years and enjoys reading, crocheting blankets, camping, and fishing with her husband. She is also an avid fan of St. Louis sports.
Answer Midwest is a full-service, 24/7 live-operator call-handling service, accommodating the smallest to the largest size business and their customer-related needs. The company provides its clients with improved customer service, response, emergency dispatching, appointment and reservation scheduling, order taking, and generally improving the overall productivity and effectiveness of their call-handling.
A family-owned and privately-held corporation, Answer Midwest gathers, encrypts, and transmits data, information, and messages in any format required, and also serves as a level-one help desk. The company provides tele-services to companies in a variety of fields such as medical, property management, funeral homes, construction, transportation, education, plumbing, HVAC, government, and other service industries. The company’s capabilities also include conducting customer surveys and providing receptionist outsourcing.
“Our central location makes us available to the entire country, and the lack of a strong accent, along with the Midwest’s famous personal courtesy, draws many major companies to our services. We are proud to serve the businesses and employees of the Riverbend area as well as across this great nation,” said Schulz.
For more information, visit Answer Midwest at www.answermidwest.com or call (618) 463-9093.