Ohio home healthcare company wins its third straight Talk of the Town Award by providing excellent customer service.
Online PR News – 09-August-2013 – Bedford Heights, Ohio – Renaissance Home Health Care has won its third straight Talk of the Town customer satisfaction award in the Health & Medical — Home Health Services category after earning the highest possible customer satisfaction rating of 5 stars for three consecutive years.
The Talk of the Town Awards, presented by Talk of the Town News, Customer Care News magazine and Celebration Media U.S., honor companies and professionals that provide excellent customer service as reported by their customers through no-cost, user-review websites, blogs, social networks, business rating services, and other honors and accolades. This data is analyzed by a team of researchers who calculate a company’s CM Power Rating. Only those that receive a 4-star to 5-star rating receive the Talk of the Town Customer Satisfaction Award.
Renaissance Home Health Care was established in 2008 with the goal of changing the way healthcare services were delivered to clients at home. The company’s mission statement is to enable individuals to maintain independence, high self-esteem, peace of mind and freedom by bringing healthcare services to their home. In addition, Renaissance Home Health Care aims to constantly redefine and raise the bar of excellence in the way healthcare services are delivered.
“We really do try to go that extra mile with customer service, putting clients’ needs first and ensuring they are satisfied with their services,” says Mickie Gatson, Office Manager of Renaissance Home Health Care. “We recognize clients on their birthday and at major holidays to let them know we really do care.”
Part of providing the best possible care is hiring the right employees, says Gatson. “Another one of our goals from the beginning was to treat the healthcare staff, both field and office staff members, with respect. To that end, we strive to maintain a very professional atmosphere in the field and the office through quality training and communication.”
With three consecutive Talk of the Town customer satisfaction awards under its belt, Renaissance Home Health Care is well underway to meeting and exceeding its goals.
Renaissance Home Health Care is located at 5311 Northfield Road, Suite 212 in Bedford Heights. For more information, call 212-662-8729.
About the Award and Sponsors:
This is the fifth year Celebration Media, Talk of the Town News and Customer Care News have honored companies for achieving high levels of customer satisfaction with the Talk of the Town Awards. Businesses eligible to receive the award include, but are not limited to, beauty salons, spas, restaurants, bakeries, dentists, auto repair facilities, veterinarians, home repair and improvement contractors, florists, hospitals, and physicians.
For more information about the award or its sponsors, please contact Celebration Media and Talk of the Town News at 877-498-6405 or go online to www.talkofthetownnews.com.
About Celebration Media U.S.: Celebration Media provides companies with valuable information on improving customer care through its publishing division, which produces Customer Care News, and its research department, which provides businesses with information on customer service best practices. This commitment has led to the creation of the Talk of the Town Awards program, which is dedicated to identifying companies that are excelling in high-rated customer service feedback and offering them valuable marketing opportunities to leverage their award, while also giving consumers a tool to find the top consumer-rated businesses in the United States and Canada.