Livermore dentist Brent Lin receives high customer satisfaction marks, earning him a Talk of the Town Customer Satisfaction Award.
Online PR News – 10-July-2013 – Livermore, California – Earning the highest possible customer satisfaction rating of 5 stars, Brent Lin DDS has won the prestigious Talk of the Town customer satisfaction award in the Health & Medical — Dentists category.
The Talk of the Town Awards, presented by Talk of the Town News, Customer Care News magazine and Celebration Media U.S., honor companies and professionals that provide excellent customer service as reported by their customers through no-cost, user-review websites, blogs, social networks, business rating services, and other honors and accolades. This data is analyzed by a team of researchers who calculate a company’s CM Power Rating. Only those that receive a 4-star to 5-star rating receive the Talk of the Town Customer Satisfaction Award.
Livermore dentist Brent C. Lin, DDS, has been serving the community since 1997, when he took over an existing dental practice. Prior to that, he spent several years as an associate dentist in Palm Springs.
Known by his patients as a very gentle and caring dentist, Dr. Lin specializes in both general and cosmetic dentistry, with an emphasis on preventative care. “Our goal is to provide the community with the highest level of dental care and smile enhancement while educating our patients on the importance of dental health as part of their overall well-being,” says Dr. Lin. The practice offers oral cancer screenings using ViziLite® Plus and advanced screening techniques, as well as Invisalign® clear braces, and porcelain veneers and crowns to enhance patients’ smiles.
To ensure patients are benefiting from the latest dental technology, Dr. Lin remodeled the office in 2008 into a modern, state-of-the-art facility. “Now we have massaging dental chairs, digitalized dental X-rays, and televisions and satellite music for patients to enjoy during treatments,” says Dr. Lin. The latest addition is the E4D machine, which allows patients to receive a crown in a single visit thanks to the use of laser scanning. “A custom restoration is designed to fit your smile, after which it is transferred to the milling unit where your crown, filling or veneer is created right in our dental office,” says Dr. Lin.
Patient satisfaction is also a top priority for Dr. Lin and his team. “Here in our office, we strive to provide excellence in dental treatment and customer service,” he says. “We love to see patients feeling comfortable during procedures and also ensure they are well informed about the treatment and their dental insurance benefits. We respect patients’ time, so we strive to see them on time with minimal wait. We also listen and follow through on patients’ concerns.”
Dr. Lin credits his staff for their role in the high patient satisfaction scores. “We have a great staff that our patients love and rave about consistently,” he says. “Our entire team is dedicated to providing you with the personalized, gentle care that you deserve.”
Brent C. Lin, DDS is located at 2545 East Avenue in Livermore. For more information about the practice, call 925-447-2464 or go online to www.brentlindds.com.
About the Award and Sponsors:
This is the fifth year Celebration Media, Talk of the Town News and Customer Care News have honored companies for achieving high levels of customer satisfaction with the Talk of the Town Awards. Businesses eligible to receive the award include, but are not limited to, beauty salons, spas, restaurants, bakeries, dentists, auto repair facilities, veterinarians, home repair and improvement contractors, florists, hospitals, and physicians.
For more information about the award or its sponsors, please contact Celebration Media and Talk of the Town News at 877-498-6405 or go online to www.talkofthetownnews.com.
About Celebration Media U.S.: Celebration Media provides companies with valuable information on improving customer care through its publishing division, which produces Customer Care News, and its research department, which provides businesses with information on customer service best practices. This commitment has led to the creation of the Talk of the Town Awards program, which is dedicated to identifying companies that are excelling in high-rated customer service feedback and offering them valuable marketing opportunities to leverage their award, while also giving consumers a tool to find the top consumer-rated businesses in the United States and Canada.